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“Business travel...this is a nice stop...” 4 of 5 stars
Review of Holiday Inn Express

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Holiday Inn Express
Ranked #3 of 13 Hotels in Ellensburg
Certificate of Excellence
Galena, Ohio
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Business travel...this is a nice stop...”
4 of 5 stars Reviewed January 29, 2014

Nothing bad to say but plenty of good. As a business traveler, this hotel met my needs...it didn't wow me but it met all the things I was hoping it would have...it was convenient to the local area points of interest, it was clean, spacious and the front desk clerk was very cordial. Overall, it was a pleasant stay but do not expect much more than that.

Room Tip: At the price, it is worth upgrading to Junior exec. suites, High floors...it was very quiet!
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jadava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management M, Management at Holiday Inn Express, responded to this review, January 31, 2014
Hello jadava,

Thank you for taking the time to write a review for our hotel. We are happy to hear that you enjoyed your stay. We always strive to provide the best service possible, so please let us know how we can improve your next visit. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

210 reviews from our community

Traveler rating
    113
    67
    21
    3
    6
See reviews for
69
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Ellensburg, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 6, 2014

We had our family in town the weekend after Christmas. We went around to all the hotels in Ellensburg who had a pool and asked if they would let a few other family members come in and use the pool if we booked several rooms. They gave an instant answer of "absolutely". (The woman at the not so Best Western gave the opposite answer and did it rather rudely by said “ummm, no”)!

We booked the rooms at Holiday Inn Express which were very nice, clean, modern, and reasonably priced. They let us take a look before we booked them. The pool is also really nice and clean! It was the nicest of any we saw in town.

Our family had a wonderful time. I think it was Crissy who was on duty the night we were there. She opened a meeting room for us to use for some food we brought in. She went out of her way and made coffee for us and was so accommodating.

I believe the first person we had contact with and booked the rooms with was Johana and she was outstanding as well and went above and beyond. They all went out of their way for us numerous times.

I can’t remember the last time I had such good service anywhere. The staff is excellent! I will recommend Holiday Inn Express to anyone who needs to stay in Ellensburg.

Thank you Holiday Inn Express for making our family Christmas one to remember.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank REMedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellensburg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

My mother stayed here just over a month while her apartment was being repaired from fire damage- i am writing this on her behalf. The whole time there she was treated like a queen. Konstitin and Sabrina where fabulous, as well as the maintenance man. These people truly understand hospitality and i cannot thank them enough.

  • Stayed November 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ErinClarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Harbor, Washington
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2014

We just returned from our home away from home in Ellensburg. This is our second stay in two months. The staff is wonderful, the room was clean and so close to food that you can walk. The warm cookies at night hit the spot. The breakfast always has new choices daily and is kept well stocked. We enjoyed one of the two room suites with whirlpool tub. A great way to relax while our daughter settled in to college for her next quarter.

Room Tip: If your family is like mine with different bedtimes or naps throughout the day, go for the two room...
See more room tips
  • Stayed January 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 21, 2013

Booked a last minute room for my parents that were dealing in nasty weather called the front desk and they took amazing care of them when they arrived. And they are perfectly located next to Starbucks. Thank you

  • Stayed December 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Francesca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poulsbo, Washington
2 reviews
5 of 5 stars Reviewed December 4, 2013

This hotel was clean, comfortable, quiet, and the service was excellent. It was an excellent value. We will definitely stay there again when we pass through Ellensburg. The clerk was so kind and helpful and the check-in process was very fast. We had the free breakfast in the morning, which was very plentiful and there was something for everyone.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bradford01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
1 review
5 of 5 stars Reviewed December 3, 2013

Konstantin helped check me in with such a GREAT attitude. He welcomed me, got me checked in quickly.. He asked what my plans were while in Ellensburg and made sure that I knew where all the locations were in Ellensburg that needed to get to. The hotel was clean, bed was comfortable and overall it was a great stay

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MaryRepp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: 1620 S Canyon Rd, Ellensburg, WA 98926-9738
Phone Number:
Location: United States > Washington > Ellensburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ellensburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express® is conveniently located off Interstate 90 in the heart of the Kittitas Valley. When it comes to outdoor activities, Ellensburg is in a prime location for things like fly fishing, hiking, biking, horseback riding, and snowmobiling. If you'd rather go shopping or see local art, historic downtown Ellensburg boasts many shops and galleries. No matter the reason for your visit, our committed staff is sure to make your stay comfortable. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Ellensburg
Holiday Inn Ellensburg
Ellensburg Holiday Inn
Holiday Inn Express Ellensburg

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