My husband fell in the bathtub getting in to take a shower, cut his head which needed stitches.
As he was alone during that time, he dialed the desk asking for help. Help arrived immediately, the girls name was Lisa. She helped him put on some shorts and called the Para-medics, then
called me. She stayed with my husband until the paramedics arrived and was still there when I arrived. She cleaned up the bath room thoroughly. The hotel staff sent up cut fruit and a snack
bowl along with a very nice note. When we checked out, they asked us how he was and could they be of any further help.
I will recommend this hotel to any of friends going that way and will stay there myself whenever I am in area. We really appreciated everything that was done for us and wish to thank everyone who helped us.
My only complaint is: The placement of the bathmat is not in full view and can only be seen when you are sitting on the toilet. Perhaps that should be changed.
Once again thank you to everyone for their help and for making our stay very pleasant
- Official Description (provided by the hotel):
- The Holiday Inn Express® is conveniently located off Interstate 90 in the heart of the Kittitas Valley. When it comes to outdoor activities, Ellensburg is in a prime location for things like fly fishing, hiking, biking, horseback riding, and snowmobiling. If you'd rather go shopping or see local art, historic downtown Ellensburg boasts many shops and galleries. No matter the reason for your visit, our committed staff is sure to make your stay comfortable. ... more less
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- Also Known As:
- Holiday Inn Express Hotel Ellensburg
- Holiday Inn Ellensburg
- Ellensburg Holiday Inn
- Holiday Inn Express Ellensburg