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“Excellent Service”

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Holiday Inn Express
Ranked #3 of 11 Hotels in Ellensburg
Ellensburg, Washington, United States
1 review
“Excellent Service”
Reviewed August 28, 2013

We recently stayed here, and everything was excellent. The service was over the top, the entire hotel is immaculate, and the breakfast selection and service were wonderful. The staff was very friendly and cared about our stay. I cannot say enough about this hotel. It is easy to see that the staff enjoy working here, because it shows in how they treat their customers. We stayed her for our anniversary, and it was truly wonderful.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Shannon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Seattle, Washington
2 reviews
Reviewed August 28, 2013

I'm a very picky person when it comes to hotels. Must be spotlessly clean. This Holiday Inn Express didn't let me down. So convenient from the freeway. Wonderful a.m. breakfast (free) AND cookies at night. Rooms very nice, beds comfortable, staff great. I wasn't disappointed!!

  • Stayed April 2013, traveled with family
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Helpful?
Thank Cherbs215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poulsbo, WA
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 26, 2013

I've stayed at 2 other HIEs in the past, and they this was the best of the three. The rooms were clean and contemporary, and the beds were VERY comfortable. It was also a great value and less than other similar hotels in the area.

Still, the best part was the service. The free breakfast was really good, and the great ladies who staffed it were so helpful, even asking if they could get us anything from the kitchen when we showed up a bit late.

This is the place to stay when passing through Ellensburg!

  • Stayed August 2013, traveled with family
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Helpful?
Thank WWUDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2013

We arrived late and with no reservation. Upon entering the lobby we were welcomed by friendly staff (Konstantin) and warm cookies. We were hungry after driving all day and he was generous with the fresh baked cookies. The room was clean and the beds were comfortable. My husband is 6ft 6 inches tall so a comfortable bed is important to us. The morning breakfast was excellent and allowed us to get back on the road early well rested and fed.

  • Stayed August 2013, traveled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank Gail C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 13, 2013

We stayed in a double queen room for two days. The room was very clean and comfortable. I have stayed in this kind of rooms which costed at least 50 percent more, so viewing the comfort and size of the room I consider the 140 usd ( including breakfast) which we paid on average for the 2 days great value. The freshly baked cookies in the evening were great. Konstatin provided good service at the front desk by trying to find a hotel for us in Portland and making a few phone calls. The other staff was friendly and professional as well. These are the small things which do matter!

  • Stayed August 2013
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Helpful?
Thank Vacationjudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
1 review
Reviewed August 10, 2013

We broke our car in the highway and we had to stay in Ellensburg for two nights and chose to stay at Holiday Inn. The hotel was very clean and nice and had a great swimming pool for the kids. Breakfast was very good and the staff was very friendly. I recommend if anyone wants to stay in Ellensburg to stay in that hotel.

  • Stayed August 2013, traveled with family
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Helpful?
Thank Esmaeil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2013

I was in Ellensburg for my niece's wedding ... I did the flowers for the reception, bridal party, parents and 50 vases of bouquets! The staff was great, understanding and brought me LOTS of coffee along with the heavenly chocolate chip cookies! We invaded the breakfast room with family, including several toddlers ... it did not throw these great individuals a curve at all!!! Crissy was great, even adding a room, at the last minute, for use of an ever changing group as we came in and out of town!!!!! Just one word WOW!!

  • Stayed August 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: 1620 S Canyon Rd, Ellensburg, WA 98926-9738
Phone Number:
Location: United States > Washington > Ellensburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ellensburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express® is conveniently located off Interstate 90 in the heart of the Kittitas Valley. When it comes to outdoor activities, Ellensburg is in a prime location for things like fly fishing, hiking, biking, horseback riding, and snowmobiling. If you'd rather go shopping or see local art, historic downtown Ellensburg boasts many shops and galleries. No matter the reason for your visit, our committed staff is sure to make your stay comfortable. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Ellensburg
Holiday Inn Ellensburg
Ellensburg Holiday Inn
Holiday Inn Express Ellensburg

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