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“spacious and convient but friendly missing”

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Best Western Plus Ellensburg Hotel
Ranked #1 of 11 Hotels in Ellensburg
Certificate of Excellence
So Minnesota
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“spacious and convient but friendly missing”
Reviewed August 28, 2009

We were there with family for a wedding, Grandma picked up all the rooms (about 10). The front desk was adaquete but somewhat cold. The hotel was very convient to highway, and the guest rooms were spacious, the restrant next door was very good. I felt for the money that was spent maybe a thank you or a manager personally thanking us for choosing thier property would have been nice.

  • Stayed August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minniehappyreturns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWEllMgr, General Manager at Best Western Plus Ellensburg Hotel, responded to this review, August 30, 2009
Thank you for your review; I am sorry to hear that we did not exceed in service. I will use your review as an opportunity to train and quickly resolve the disconnect. I appreciate your comments and I hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

Traveler rating
    326
    184
    49
    19
    10
See reviews for
212
168
32
119
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Any
English first
washington
1 review
Reviewed August 7, 2009

It was great. They treated me well and offered any help or assistance as needed.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foundry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWEllMgr, General Manager, CHA at Best Western Plus Ellensburg Hotel, responded to this review, August 12, 2009
Thank you for completing a review of our hotel. Your feedback is appreciated and I hope to see you again on your travel through or to Ellensburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynnwood, WA
Level Contributor
97 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed April 26, 2009

While not the most memorable Best Western I have ever stayed in, for Ellensburg this place is great. This hotel is relatively new. It was clean and well furnished. The location is good. There really isn't a hotel in Ellensburg that we saw that takes advantage of the views or river. This hotel is convenient to the freeway and the main road into downtown. The rooms were nice. We had a king room on the third floor, which, while not large, was big enough. Besides the bath and bed area, the room had a small desk and an area with a love seat. We didn't need the staff except to check-in. We did bump into the maintenance guy in the hallway. Both he and the receptionist were very friendly. While we didn't use the pool it looked okay. It's indoor though - which I hate. The hot tub looked a bit on the small side. One drawback is that this hotel really doesn't have an outdoor gathering/socializing area. They have two small areas each with a table. So, unless it is just one family, you won't fit. Also, both the areas overlook the side parking lot - yuck. As a government employee I was able to use the government rate which made staying here a very good deal.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill_from_Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWEllMgr, General Manager, CHA at Best Western Plus Ellensburg Hotel, responded to this review, August 12, 2009
I appreciate your review. The comments you provided were rewarding and yet, suggestive. I can understand the need of a view, especially the river. Keep an eye on the Ellensburg area there are many things happening. Hope to see you again in your travels.
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tacoma, Wa
Level Contributor
3 reviews
Reviewed March 10, 2009

I stayed at this BW back in august. I chose the hotel because I am a BW employee in Kent, wa and this was a new property so wanted to check it out while visiting family. I was impressed! the lobby was beautiful. I have a son who was 1 1/2 at the time so we brought him a floaty for him and had my brother and his family come over to swim. We were walking into the lobby trying to blow up the floaty and the front desk person came to our rescue with something to blow it up for us! whata great gal! we had so much fun! the rooms a re spacious and they had a half wall so that when we layed down our son for the night he didnt even know we were in the same room. the layout was a little weird but what are you going to do its a hotel nothing is ever perfict! :) Oh and the soaps are not some hotel brand they are actual bath and body works soap!

  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cartersma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWEllMgr, General Manager, CHA at Best Western Plus Ellensburg Hotel, responded to this review, August 12, 2009
Thank you for staying with us. I haven't made it to the Kent property. We are glad that you enjoyed your stay and our Bath and Body Work soaps. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moses Lake
2 reviews
Reviewed February 26, 2009

Came for family wedding which was beautiful at the Frontier Village located within the Fairgrounds. During Spirit of the West Weekend. Great Activities. Beds were comfortable and room was very clean.

  • Stayed February 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pro-west
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWEllMgr, general manager, CHA at Best Western Plus Ellensburg Hotel, responded to this review, August 12, 2009
Thank you for your review. Congrats on the wedding in the family. I have to agree the fairgrounds is a beautiful setting. Looking at the dates, that is during a wonderful festival the Spirit of the West. Wonderful. Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
135 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed October 18, 2008

A nice new motel, friendly staff, easy parking, clean rooms, and convenient to the main street and highway. We slept well, the A/C worked perfectly, and the room was of good size, i am not quite sure why they call the room a suite with a half wall seperating a tiny sitting area fron the bed-but perhaps marketing people know. The front desk staff told us of a BBQ place a mile or two down the road that was amazing, I highly recommend it. All in all a pleasant if not interesting place to sleep.

  • Liked — Convenience to the highway
  • Disliked — It was fine-nothing special.
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank 1tracman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWEllMgr, General Manager, CHA at Best Western Plus Ellensburg Hotel, responded to this review, August 12, 2009
Thank you for your review. It was wonderful to hear what you thought. We hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Valley, Washington
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 14, 2008

VERY very nice hotel. Perfect for the 1 night we were in Ellensburg, it was lovely and clean and our room was huge!!! Good breakfast the next morning - all the usuals you come to expect from a Best Western!!

Stayed October 2008
Helpful?
Thank Burn1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Ellensburg Hotel

Property: Best Western Plus Ellensburg Hotel
Address: 211 W Umptanum Rd, Ellensburg, WA 98926-9672 (Formerly BEST WESTERN PLUS Lincoln Inn & Suites)
Phone Number:
Location: United States > Washington > Ellensburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ellensburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Ellensburg Hotel 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Escape to this comfortable Ellensburg hotel and experience it all - a convenient location, abundant amenities and spacious rooms located in Central Washington. Our location is within minutes of most corporate areas of the city, including Kittitas Valley Healthcare, Anderson Hay and Grain, Central Washington University, Vestas Wind Turbines and many more. Our large, modern suites offer cable TV with HBO®, microwave, minifridge, coffee maker, couch and desk lamp with complimentary Wi-Fi. We also have deluxe suites that offer jetted tubs or kitchenette for your extended stay needs. How does a daily full breakfast sound? Delight in waking up to make your own waffles, eggs, fresh fruit, coffee, biscuits and gravy, and so much more! Take advantage of our generous on-site amenities including a 24-hour heated indoor pool and hot tub, an outdoor patio, 24-hour fitness room, 24-hour business center, and free parking. Our hotel offers the perfect venue for meetings and events with up to 40 attendees. Unwind with many leisurely activities from shopping and dining to hiking, snowmobiling, hunting and fishing near our hotel. Delight in the charm of visiting downtown Ellensburg and many nearby attractions including Paint Ellensburg, CWU Japanese Gardens, Irene Rinehart Riverfront Park, Kittitas County Fair and Rodeo and many other yearly activities. For great service and a memorable stay in Ellensburg, reserve your room at the Best Western Plus® Ellensburg Hotel. Hotel will authorize one night's stay on provided credit card prior to arrival. Please note: Dogs allowed on first floor only, up to 2 dogs per room for $20 plus tax per night. ... more   less 
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Also Known As:
Best Western Ellensburg
Best Western Lincoln Hotel
Ellensburg Best Western

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