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“Dirty”

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Hampton Inn Ellensburg
Ranked #2 of 11 Hotels in Ellensburg
Certificate of Excellence
Reviewed August 14, 2013

linens were clean but room and bathroom was dirty. there was dried urine on the bathroom floor. rooms wer quickly vacuumed in main areas but piles of junk/garbage/ dirt on sides of room and beside and behind end tables etc. I love Hampton but this was definately my worst Hampton experience ever.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Keith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MDeLozier, General Manager at Hampton Inn Ellensburg, responded to this reviewResponded August 15, 2013

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. We hope you will give us another chance if you visit this area in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (502)
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411 - 417 of 502 reviews

Reviewed August 13, 2013

My husband I stayed at the Hampton Inn Ellensburg for one night, July 20, 2013, while attending a concert at The Gorge Amphitheater. We arrived around 4:45pm in the afternoon & the check in process was smooth, quick & easy. Checkout was the same way. The service was great. They were pleasant all the way around (including the late shift guy). When I requested a late check-out, they took down my information and said, no problem.

We were in room 325 which is a non-smoking double queen room located right across from the elevator bank. By the way, the doors to the rooms are very heavy! They slam when they close regardless of how gently you try to close the door. The room itself was light, bright and clean with plenty of room for two of us. Beds were very comfortable. Loved the post- it note on the headboard stating that the sheets & duvet were clean. TV worked with plenty of stations. Bathroom was clean & actually had a vent fan. Towels were plentiful, clean & soft. Shower had plenty of hot water & a nice new shower head. The bathroom had soaps, shampoo & conditioner . The room also had a nice size closet with full length mirror.

The hotel offers a limited buffet breakfast. My husband made it downstairs on Sunday a few minutes after they had closed (10am), so he was able to grab coffee, some juice & a bowl of cereal to bring back to the room.

The hotel is conveniently located right off of I-90 with plenty of parking & food options nearby (IHOP is in the same parking lot).

Would I stay here again, yes!

  • Stayed: July 2013, traveled as a couple
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1  Thank strictlybettyboop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

By far, the most guest friendly hotel I have experienced in many, many years. Very well managed and happy, friendly staff that ensure every need is met and exceeded. Clean facility in exemplary condition, convenient to all major transportation avenues in the area.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

My stay at the Hampton was excellent! The hotel was very nice, staff very friendly and the room was well furnished and extremely clean. The lobby had fruit, hot water, tea, coffee, hot chocolate, etc. The complimentary breakfast in the morning had a variety of cold and hot items to choose from. No need to eat breakfast at a restaurant. I will be back again! :)

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Victoria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013 via mobile

This Hampton is great. It is fairly new so of course it is fresh and clean. We were able to park our truck at the Love's Travel Stop across the street and walk to hotel. There is a brand new IHOP in the parking lot and a Perkins across the street next to the Love's. Fresh cookies serves around 5pm and hot coffee all day. The breakfast is awesome as at all Hamptons. This one even has the four-cup style coffee pot not the single serve type.

  • Stayed: July 2013
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Thank Diva-Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

We had a fantastic experience at the Hampton Inn in Ellensburg. The hotel staff was super friendly and helpful. We arrived early for check-in (10:00am) and were told our room wasn't ready yet, but that the the kids could swim, and the staff would let us know as soon as our room was ready. Less than an hour later, a friendly staff member came into the pool room, told us our room was ready, and apologized for it taking so long. The room was clean, quiet, and well-appointed for the value. We will definitely stay here again!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Gwen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

We typically stay at the Hampton with a whack of basketball players from Canada on our way to a camp at Gonzaga Univ in Spokane. Management and staff accomodating and friendly. With 10 rooms booked, the manager was kind to give a group discount, which helped with trip cost. A hearty breakfast for a group of growing boys.

  • Stayed: July 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Atlas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Ellensburg

Address: 2705 Triple L Loop, Ellensburg, WA 98926-6594
Phone Number:
Location: United States > Washington > Ellensburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Ellensburg
Price Range: $92 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Ellensburg 2.5*
Number of rooms: 80
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