Last year (December 2010) I visited this hotel and they had an awesome level of customer service, and I remembered thinking that even though the property lacked the amenities other properties come standard with, that the people made it with it. That is why I chose to stay here again as I passed through, but this time the experience is quite different. It took seriously 15 min for the clerk to show up at the desk, and there were 3 other people waiting when I got there. How long had they waited? The property was less clean, dirty chairs in the breakfast room, stains throughout the hallway carpeting, but most of all when there was a problem with the bill the clerk said he could not make the correction but that I could talk to the manager Monday, which I was okay with albeit a bit irritated. On monday and several days following, I called and left several messages and he never called me back. I don't know where I will stay next time but it won't be here, maybe I will just push through to Seattle.
- Official Description (provided by the hotel):
- Just Off I-90 a with Free Healthy SuperStart Breakfast and Wi-Fi.You will get great service and useful amenities at our Super 8 Ellensburg hotel just off Interstate 90 near Central Washington University. Get going with our free Healthy SuperStart continental breakfast with fresh waffles, yogurt, fruit, cereals and much more. You can also check the weather with our free Wi-Fi Internet access. Swim in our heated indoor pool, or relax in our spa. Fuel up day or night with free coffee available in the lobby. We offer fax and copy services in addition to free truck / bus parking and a guest laundry. Non-smoking and handicapped-accessible rooms are available, and kids 17 and under stay free with an adult at our pet-friendly Ellensburg hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Super 8 Ellensburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Ellensburg Hotel Ellensburg
- Super Eight Ellensburg
- Ellensburg Super Eight
- Ellensburg Super 8