Stayed here and wish I had not. Don't even know where to start. Dirty room, uncleaned bathroom, even worse the toilet had not even been touched. Can it get any worse, Yep. Started in a non-smoking room, NOT. Had to move to a new room, wait make that two because they didn't have a room like the one we wanted. We took a look around the rooms they were dirty with filthy bathrooms. Had to just bite the bullet and stay. Son and wife wanted to go swimming. Go to the pool and the indoor heated pool is not heated. Asked why, one person said the heater had gone out 5 days ago, the next person said they installed a new heater 5 days ago? Bottom line, they are not taking care of this place, on the maintenance side of the house as the walls and doors are falling apart and on the housekeeping side as the rooms are just a plain disaster.
On the positive side. The Front desk person tried to help all she could and we did end up with a discount. But I would have paid more to stay somewhere else.
- Official Description (provided by the hotel):
- The Quality Inn & Conference Center is located at Exit 109 on Interstate 90. Features include: * Free Internet Access. * Great Service * Meeting facilities * Wedding facilities * Catering ... more less
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- Also Known As:
- Quality Inn Ellensburg
- Ellensburg Quality Inn