We were drawn in by the outward charm and were overwhelmed by the staggering inefficiency of the operation. There were three appatent diots in, but no hostess. The two of us sat at the only available table -- a table for six, three staff squeezed by us before we stopped one; we asked about ordering coffee and she told us how much and waited for payment -- we hadn't seen a menu yet. The "featured items" were blank suggesting they forgot to write any down. We turned away two food orders because they weren't ours.
I am sure the food is good, but their way of running a business left me perplexed.