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“Great value, nice room, good service”
Review of Arkaba Hotel

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Arkaba Hotel
Ranked #1 of 2 Hotels in Fullarton
Certificate of Excellence
Reviewed April 21, 2014

We booked a room as part of a deal that comes with a $50 dinner voucher and entry to the evening entertainment in the 'top of the ark'. The room was comfortable and so was the bed.
Dinner was very nice, we tried the vegetarian entrees followed up with a crispy margarita pizza.

At one point we noticed a strong cigarette smoke smell emanating from the bathroom vent - perhaps somebody outside was smoking near the intake so we notified reception when we went down shortly after and the man at the desk immediately attended to this. Despite the hotel being covered in 'no smoking' signs, people were still smoking at the fire exit so the whole floor reeked.
It was a bit noisy with people playing loud music at one point but we heard management ask them to turn it down so if you're wanting a quiet night's sleep when there's live entertainment, bring earplugs as it seems some people like to party in their rooms beforehand.
In all, I think the staff did really well and we had a great time ourselves!

Room Tip: bring earplugs if you want to sleep well, the live entertainment can be heard from the rooms and of...
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  • Stayed: April 2014, traveled as a couple
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Thank nairnejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded April 21, 2014

Thank you for your review and so glad you enjoyed your stay with us. Can you let us know which room you were in, as we do not very often have a problem with nightclub noise in our accommodation rooms (is a constant battle with muso’s and DJ’s!!) Party’s in rooms are not allowed and we do monitor the passages on weekend nights, but it is helpful for guests to inform reception of any problems.
Smoking outside is a problem and we will follow up your comments.
Look forward to seeing you again.

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126 - 132 of 202 reviews

Reviewed April 17, 2014 via mobile

I stayed here two nights as I was attending business meetings at a near by location. I arrived 9pm to be allocated a first floor room (205) overlooking the adjoining supermarket carpark, complete with dusty bunk beds and a double bed. The room looked nothing like the pictures on the wotif website. There was no air conditioning. The open window let noise and smokers drift in. There was also a buzzing noise in the room every 20 seconds. The adjoining room had children crying for most of the first night : overall leading to very little sleep. The breakfast attendant disputed that I had breakfast in my rate (and I did) and reception advised the noise (a ?pump in the ceiling) was fixed but no recognition or acknowledgment / apology for the disturbance was made. I will need to attend meetings in this location on a regular basis but I will never stay, or recommend others to stay here. Maybe of you had children, or were on holidays where a good night's sleep is not so important. The room was old, bed was saggy and overall not really clean.

Stayed: April 2014, traveled on business
4  Thank Ezzmay_Petunia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded April 21, 2014

I am so sorry you did not enjoy your stay with us. We do pride ourselves on the cleanliness of our rooms and apologise if dusting of the bunk was missed.
We refurbished our standard rooms in 2012 and replaced our 2 triple rooms with a new Queen bed and King Bunk to allow for more space in the rooms.
We should have advised you on check in that you were allocated a Bunk room. We had no other standard rooms on the night of your booking – we could have offered you an upgrade at a reasonable rate. I have added a photo of our bunk room to our websites.
I believe the air-conditioning was working and the noise fixed when you made reception aware of it, or was there still a problem on our 2nd night?
I sincerely apologise if the breakfast staff were not aware of your breakfast inclusion – they should have been!!
Please feel free to email our Front Office Manager Nick Hurley on nick@arkabahotel.com.au

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Reviewed March 31, 2014

My wife and I flew into Adelaide Airport with her sister and husband. Both of us couples run hospitality businesses in Tasmania, so we were looking for a good break over 5 days.
Unfortunately our reason for coming there was The Rolling Stones concert, but as that didn't eventuate we decided we were going to have a great time anyhow. The Arkaba Hotel had everything we wanted, from immaculate rooms, great meals, very relaxing bar areas, colourful entertainment and excellent staff.
It was the first time in years that I had slept past 7am. We all left feeling very refreshed and promised ourselves to come back and stay there again, soon.

Room Tip: We loved our room on the 5th floor, spacious, quiet and a great view.
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  • Stayed: March 2014, traveled as a couple
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Thank DougW651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded April 1, 2014

So pleased you enjoyed your stay with us. The Rolling Tones were great in the Lounge Bar weren't they? Look forward to seeing you again.

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Reviewed March 20, 2014

We stayed here for one night as a late valentines day treat! We booked the Amore package! It was great we got a luxury room with sparkling wine, strawberries, chocolates a two person spa bath, a $100 off food and drinks to be purchased in the hotel bar and restaurants plus midday checkout and breakfast, the room was lovely I don't think the pictures do it justice, two large bedrooms and bathrooms , one with a shower the other with the spa bath, the stay was amazing the only thing that puzzled me is when I arrived, nobody really explained anything about the package to me and I found myself having to ask at reception regarding the $100 to spend in the hotel and parking ect, most staff were friendly and helpful which is a bonus the food was OK nothing amazing, I think if the food was better and there was better organisation this hotel would be a fantastic spot to indulge at regularly and would of got 5 stars but just 4 for this stay. But I would stay again and would recommend to a friend:)

  • Stayed: March 2014
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded April 1, 2014

Thanks for your review - will follow up with front office to explain packages to guests - look forward to seeing you again. Look forward to seeing you again and with a new chef a vast improvement in our food offer.

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Reviewed March 9, 2014

Customer service terrible, Found it to be a place where people not only stayed in rooms but worked. Not a romantic place for couples. A place for people to get drunk if thats what your looking for. Its design is good and has potential but very disappointed far better in this category in Adelaide. My first 1 star unfortunately and hopefully my last so its saying something.

  • Stayed: May 2013, traveled as a couple
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3  Thank richardle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded April 1, 2014

I am sorry you did not enjoy your stay with us at the Ark - our aim is to provide exceptionally good service. Would you be kind enough to email your specific complaints to our manager tony.waterman@hurleyhotelgroup.com.au so we can follow up.

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Reviewed February 14, 2014

Had a quick stay here on a stop over and had a very pleasant stay. Had everything you need. Large room, clean, nice meals downstairs and good service. Was close to the city but not right in the city. Overall a great place to stay!

Stayed: January 2014, traveled as a couple
2  Thank Brad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Manager at Arkaba Hotel, responded to this reviewResponded April 1, 2014

Thank you for your great review - look forward to seeing you again soon

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Reviewed February 8, 2014

Love this hotel, you can generally get a good deal through Wotif or the hotel website. The rooms are spacious and spotless, we stay in the king Spa suite and cannot fault it. There are numerous eating and drinking areas downstairs and it's not hard to find somewhere nice to sit and relax with a drink. We have eaten here several times and the food is always of a good standard and plentiful. The staff are very friendly. Close to the city and next to a small shopping centre and a great Foodland supermarket just across the road. We will keep coming back to the Arkaba.

  • Stayed: February 2014, traveled as a couple
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2  Thank Helen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded April 21, 2014

Thank you for your great review - Look forward to seeing you at the Ark again. Special deal on our website if you type ark in to the promotion code for our corporate rate.

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Additional Information about Arkaba Hotel

Address: 150 Glen Osmond Rd | Adelaide, Fullarton, Adelaide, South Australia 5063, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide > Fullarton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Fullarton
Price Range: $96 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arkaba Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
FREE WiFi - FREE Parking - Cloud toppers on ALL beds for a comfortable sleep. Winner - TripAdvisor - ***Certificate of Excellence*** 2014 *A Venue for All Occasions* Iconic Hotel - Superb decor - Stunning Menu - Stylish Lounge Bar - Fun Sports Bar - Elegant Gaming room - Function Rooms - Premium Wine Selection - Bottle shop and Wine Cellar. A family hotel since 1991. Close to all the action *Adelaide Airport - 9km *South Tce - 2.6Km *Adelaide Oval - 5km *Stirling -12km *Hahndorf - 22km *Burnside Village Shopping Centre - 2km *Hutt St - 3km *Victoria Pk - 1.5Km (Clipsal 500) Winner *Best Accommodation (mid-range)-(2013 SA Hotel Awards) + Winner *Best Sporting Entertainment (2013 & 2014 Australia Hotel Awards) ... more   less 
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