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“Two night Stay”
Review of Arkaba Hotel

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Arkaba Hotel
Ranked #1 of 2 Hotels in Fullarton
Certificate of Excellence
Reviewed October 15, 2013

We booked 2 rooms one for ourselves and the other for our son who was celebrating his 21st Birthday. We booked the Penthouse Loft suite for him and his partner and we had an executive spa suite. Both rooms had been renovated and the décor was great. The Arkaba offered a good selection of food for dinner and we later were able to go up to the disco and enjoy the rest of the evening listening to a great live band

Room Tip: Higher floors are less subject to noise
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  • Stayed: September 2013, traveled with family
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Thank Richard Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded October 29, 2013

Hope your son had a wonderful 21st and thrilled we could be a part of it. Look forward to seeing you next time you are in Adelaide

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148 - 154 of 208 reviews

Reviewed October 13, 2013

we arrived at the hotel to find that our online booking had been messed up and we only had a standard double room for 2 adults and three children, the receptionist did everything she could do re-accommodate us, on a night where the hotel was fully booked, and gave us a queen double which was roomy, clean and comfortable. We were also compensated with free breakfast and a dinner voucher. Well done! Customer service is not just about preventing problems, but solving them adequately for customers!! Had a lovely meal, a nice quiet sleep (even though the hotel was hosting several parties) and would definitely return. Many Thanks Arkaba!!
Also evening reception was fantastic dealing with my children who were starved of wifi on our trip to Melbourne, even down to recharging one of their ipads while using the free internet. Seriously guys keep it up!

  • Stayed: October 2013, traveled with family
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Thank kevin e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded October 29, 2013

Thank for your great review. We have great staff!!! Look forward to seeing you when you are back in Adelaide.

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Reviewed September 29, 2013

We spent a weekend at this hotel during a salsa festival and could not find any negative things to say about it.Room was large,comfortable and clean,bars and service very good,staff attentive and efficient,this place is a little far from the center of town,but we discovered Adelaide to be a really pleasant place for walking, the traffic is not as bad as in other cities,people are very welcoming and streets are wide and clean.We are looking forward to our next visit!

  • Stayed: August 2013, traveled with friends
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Thank salsaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded October 29, 2013

Thank you for your review and we are glad you enjoyed your stay with us.

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Reviewed September 22, 2013

We had a conference - meeting rooms were always set up ready - food amazing. I was lucky enough to stay in a Loft suite - stunning room with views of the Adelaide Hills - I didn't expect that?
Breakfast staff were fantastic - coffee yum!
Often go to the Ark to eat - didn't expect the accommodation to be as good as it is

Room Tip: Ask to stay in a loft room - is worth the extra money - love the view
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  • Stayed: July 2013, traveled on business
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Review collected in partnership with this hotel
Thank huntjudy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded September 25, 2013

I will pass on your comments to Felicity our functions manager and Tony our hotel manager. We have some great function facilities to cater for many different styles of functions. Catering for up to 650 guests, thank you for your review.

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Reviewed September 20, 2013

My partner and i always stay at the Arkabar. The position, the room the staff are all excellent. It has everything you need. The bistro has a great menu and the food is also excellent. We also enjoy the gaming room, as its great location in the Arkabar allows you to enjoy the pokies while having a few drinks and you dont have to drive home. Cant wait to stay again.

  • Stayed: September 2013
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Thank sslaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded September 25, 2013

Thank you so much for your great review - we certainly look forward to you staying with us again sometime.

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Reviewed September 17, 2013

When we first arrived I was very disappointed with the location of this hotel to downtown. It is not walking distance, cab fare was about $15 each way. The other negative was lack of wifi. If neither of these things matter to you the hotel is a good value. The staff was very friendly and helpful.

  • Stayed: September 2013, traveled as a couple
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1  Thank NcJojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded September 25, 2013

So glad you enjoyed your stay with us. We are a little out of town but we have a great venue and guests with cars enjoy the fact that we have lost of free parking.

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Reviewed September 16, 2013

Been at the Arkaba semi regularly over a number of years, it is predictable, handy, clean.
This time, I was thinking how good this trip had been at delivering on some of the little things.
Like me ordering a steak 15min before the restaurant closed - not an issue and I wasn't rushed to finish it (it was nice to enjoy the meal with a quiet beer). Didn't want chips - got chips (no big deal)
Little things like having my pyjamas folded and neatly placed under my pillow.
Like extending my stay an extra night and not having to change rooms.
All appreciated!

After extending my stay, in the morning I was advised a change of room was required. It was not what had been arranged and it did get sorted. Unfortunately a new staff member (who did the right thing) got blamed (and did not appreciate hearing that) That was a very poor demonstration that not everyone on staff knows how important the little things are to a busy business traveller.

I probably wouldn't have mentioned it on this forum, only I have only just discovered I got charged extra for the extension of stay, and nobody pointed it out at the time - that is pretty poor

I will stay again, hopefully to experience an improvement in a few attitudes.

  • Stayed: September 2013, traveled on business
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1  Thank Rustyute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny H, Owner at Arkaba Hotel, responded to this reviewResponded September 25, 2013

Thank you for your review. We look forward to seeing you again sometime soon. Our kitchen is open to take orders all day every day - between 7 am and 10 pm - it is disappoining your were served chips when you requested no chips!
We do aim to give friendly & efficient service and I am sorry our reception let you down - we will certainly aim to improve for your next stay

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Additional Information about Arkaba Hotel

Address: 150 Glen Osmond Rd | Adelaide, Fullarton, Adelaide, South Australia 5063, Australia
Location: Australia > South Australia > Greater Adelaide > Adelaide > Fullarton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Fullarton
Price Range: $89 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arkaba Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
FREE WiFi - FREE Parking - Cloud toppers on ALL beds for a comfortable sleep. Winner - TripAdvisor - ***Certificate of Excellence*** 2014 *A Venue for All Occasions* Iconic Hotel - Superb decor - Stunning Menu - Stylish Lounge Bar - Fun Sports Bar - Elegant Gaming room - Function Rooms - Premium Wine Selection - Bottle shop and Wine Cellar. A family hotel since 1991. Close to all the action *Adelaide Airport - 9km *South Tce - 2.6Km *Adelaide Oval - 5km *Stirling -12km *Hahndorf - 22km *Burnside Village Shopping Centre - 2km *Hutt St - 3km *Victoria Pk - 1.5Km (Clipsal 500) Winner *Best Accommodation (mid-range)-(2013 SA Hotel Awards) + Winner *Best Sporting Entertainment (2013 & 2014 Australia Hotel Awards) ... more   less 
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