We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst Experience Ever”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Lakeside Lodge and Suites
Ranked #1 of 12 Hotels in Chelan
Certificate of Excellence
Reviewed September 24, 2012

My family HAD been staying at this place over the past few years but our most recent experience left us with a bad taste. We made a reservation months in advance and when we arrived to check into the property they said that the manager canceled our reservation. No one from the hotel or from Best Western ever responded to offer an explanation even leaving multiple messages with customer service. We were left scrambling to look for a place to stay for 4 days. Luckily we found a place at Campbell's down the street.

It has been 2 months and still no response from either the company or the property. We will no longer stay at any of Best Western's properties

Room Tip: Don't stay here stay at Campbell's. Better service and cleaner property
  • Stayed: August 2012, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Problemchild2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (343)
There are newer reviews for Lakeside Lodge and Suites
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

239 - 245 of 343 reviews

Reviewed September 22, 2012

Outdoor hot tub, great breakfast, right on the lake. Kitchen in room was perfect for wine and cheese. Pool looked nice also, but we went for the jacuzzi. Couldn't ask for more for your money's worth. Forest fire on east side of the lake made it eerie

Stayed: September 2012, traveled as a couple
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

Very clean, nice rooms but a little steep on the price. I would comment more about the view that we paid for but due to the large wildfires in the area we literally cannot see the lake from our balcony because of thick smoke. The fires are not the hotel's fault but a break on the rate since we paid for a view should have been offered at check-in IMO. They have had so many cancellations, I'm surprised they weren't offering this.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ThaiJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012 via mobile

Perfect location, waterfront looking out over the lake, and close to down town chelan. Staff was very polite and accommodating, especially the night security guard. Rooms were clean and updated (except the tv's). Definitely was pricey to stay there on Labor day weekend though.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SumShine777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

Very few faults, really enjoyed my stay from beginning to end, fantastic rooms, really comfy beds, brilliant view of the lake from my room, very friendly staff especially the chamber maids , slightly disappointed with complimentary breakfast, but in no way did this detract from my over all views of this hotel, would defiantly stay again .

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank corriejem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

We stayed here over Labor Day Weekend and were very happy with the hotel and the service. The hotel is right on the water with a beach and park with play equipment for the kids. It also has a beach volleyball area. The hotel staff was very friendly and the service was great. They have a complimentary breakfast that is very good. It includes waffles, eggs, cereal and pastries etc..
This is a great place to stay.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kristie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

We spent one night here, as part of our US road trip but it really deserved a longer stay. The hotel has a perfect lake-side location, just outside the small town centre. Facilities and room were the best I've seen in a BW+ with a large room, comfortable twin queen beds and efficient air con. The pool areas (inside and outside) are nice, if a little small for when the hotel is very busy. Standard basic breakfast, but at the rate we paid, excellent value for money. We would happily stay here again - first BW in the US that I've ever felt that about!

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chelan
1.6 mi away
Campbell's Resort on Lake Chelan
2.1 mi away
Deep Water Inn
Deep Water Inn
#4 of 12 in Chelan
165 reviews
2.5 mi away
Apple Inn Motel
Apple Inn Motel
#10 of 12 in Chelan
76 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Lake View Hotel
Lake View Hotel
#3 of 8 in Chelan
70 reviews
5.7 mi away
Mountain View Lodge & Resort
1.8 mi away
Riverwalk Inn
Riverwalk Inn
#1 of 8 in Chelan
164 reviews
Show Prices
Show Prices
Show Prices

Been to Lakeside Lodge and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lakeside Lodge and Suites

Address: 2312 W Woodin Ave, Route Box 14, Chelan, WA 98816-9311
Phone Number:
Location: United States > Washington > Chelan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Chelan
Price Range: $132 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lakeside Lodge and Suites 3*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, TripOnline SA, Priceline and Agoda so you can book your Lakeside Lodge and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lakeside Hotel Chelan
Best Western Chelan
Best Western Lake Chelan
Chelan Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing