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“Delicious Surprise”

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Best Western Plus Park Place Inn & Suites
Ranked #1 of 4 Hotels in Chehalis
Certificate of Excellence
GreenLeadersBronze level
Portland, United States
1 review
“Delicious Surprise”
Reviewed September 12, 2013

First chain motel we've stayed at that has been maintained in brand new condition. Every feature and amenity was exceptional. Only small disappointment was no dvd player in room, and not even 1 premium movie channel, or the very common now NBC Sports Channel.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank George V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, September 24, 2013
Dear George,

Thank you for taking the time to complete a review for our property! We appreciate the feedback we receive, good or bad, and will continue to give our guests the best service we can offer.

While the property has been here for 15 years, renovations took place during 2012 to make the property more up to date and give it a "cozier" feel. We try to give our guests the "home away from home" feeling when staying with us, so along with that comes the full hot breakfast, WiFi in every room, the guest laundry and fitness center.

Only a few of our rooms have the DVD players in them, they all happen to be the suites. Aside from that, only the standard cable channels are available in the other guest rooms.

Thank you once again for taking the time to complete a review and we hope you enjoyed your stay. We look forward to your next visit. If you have any questions, please feel free to contact us at any time!

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Seattle, United States
1 review
Reviewed September 8, 2013

We stayed at this hotel for three nights (intended to stay for only two originally, until we saw the place and decided to add a day). We were looking for an economical place to stay as a launch pad for other adventures in the area. This is a bargain alternative to the waterpark up the road, where we have also stayed many times! Our daughter had the pool and hot tub to herself (with one or both of us along, of course), we stayed in a suite (separate rooms and TVs for us and our child), and the breakfast (included) is a great deal. The room amenities are on par with much more expensive places, and the hotel is very up-to-date. There are many eateries nearby, and we enjoyed the local attractions. I'd return in a heartbeat! My only complaint was the sofa bed in the suite is too firm. The king was divine!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, September 24, 2013
Dear Barbara,

First of all, thank you for taking the time to complete a review for our property! We appreciate any and all feedback we receive as it tells us what we are doing correctly and what we need to focus more on. We like to give our guests the best we can offer and reviews are a way to ensure that happens.

I'm glad to hear after arriving you decided to stay an additional night with us. We are centrally located, and that tends to be a perk for our out of town guests. When staying with us, we try to provide the comforts of home- the full hot breakfast, WiFi, indoor pool and spa, and guest laundry. When families travel, the amenities often help ensure a pleasant and easy going stay.

Our suites tend to be some of the best rooms for families as they offer the separate area with the full size sofa sleeper and additional television. While the mattresses and sofa sleepers are still relatively new, the rooms less occupied tend to have the more firm beds.

Thank you again for taking the time to complete a review. We look forward to your next visit when in the area. If you have any questions please do not hesitate to contact us!

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chehalis, United States
2 reviews
Reviewed August 29, 2013

I travel a ton and stay at many hotels including Best Western. This is far my favorite because of staff,updated and super clean rooms! Who has an omlette maker on duty for breakfast? This Chehalis location does and it's wonderful! Don't forget the Thursday(?) managers night where they mix it up with a bbq, stew,etc. for their guests!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, September 24, 2013
Dear Mg M,

Thank you for taking the time to complete a review for our property. We value all feedback we receive and will continue to give our guest the best service we can offer.

While most of the front desk staff is still relatively new, they are great! Guests really seem to like the agents, which is awesome given that they are still so new! The property had some renovations done in 2012 to give the property the "home" feeling, updating the guest rooms, as well as the public areas. For the property having been here for just over 15 years, not many would guess it is that old because of the updated decor.

I am happy to hear you enjoyed your stay with us and we look forward to your next visit! If you have any questions please feel free to contact us.

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2013

Came here after leaving another hotel a day early. Even though it was a reservation made at the last minute and I'd made a mistake when I made the reservation (accidentally made it for the following Wednesday, not for the same day Wednesday), when I got here, the wrong one was deleted and I was given a room right away, no problem, no hassle.

The room was very clean and bed is comfortable (we had a king size bed with a small sofa). Pool was clean with plenty of towels near the pool for guests to use. And not only do you get a complimentary breakfast at this hotel, but you get an omelette bar! You can't beat that. And as an added treat, the hotel had a free "BBQ" from 5-7 with hot dogs and hamburgers for hotel guests, so we didn't have to pay for dinner, either. WOW!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, August 29, 2013
Dear Peg,

I would like to thank you so much for taking the time to complete a review on our property! We appreciate all the feedback we receive and will continue to give our guests the best service we can offer.

You happened to check in on a night where we have a Manager's Reception from 5-7pm, offering a complimentary BBQ during the summer and soup and salad during the fall and winter. I will be sure to pass along to Management, Housekeeping, and the breakfast staff your compliments on the breakfast and the cleanliness of our property.

Again, we are happy to hear you enjoyed our property and look forward to your next visit! If you have any questions, please do not hesitate to contact us.

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 28, 2013 via mobile

Chose this hotel after reading info on TA. Was in the area for a baseball tournament and was very pleased with our choice. The staff was extremely helpful and friendly. Probably nicest staff we have had in quite a while. Hotel was clean and quiet and we were on first floor near pool area. Breakfast was fine, plenty of food and lots of choices. Only one thing was the bed was a little too soft, but the fact that it was clean out weighed that. Would stay again and recommend.

Stayed August 2013, traveled as a couple
Helpful?
Thank Meams2four
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, August 29, 2013
Dear Meams2four,

We would like to thank you for your recent stay at our property and for taking the time to complete a review. We appreciate the feedback we receive and will continue to give our guests the best service we can offer.

During the summer, we tend to have many teams stay with us for various events and we like that! Typically when teams are in town they "take over the property" and provide entertainment for all between team barbeques and breakfast and swimming.

I will be sure to pass along your kind comments in regards to breakfast and the cleanliness of our property to the breakfast and housekeeping staff. They will appreciate it.

Once again, thank you for taking the time to complete a review and we look forward to your next visit!

Thank you,
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prince George, Canada
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 21, 2013

Wow after a huge traffic back up on the freeway my husband and I were looking for a way out. Took the next exit and found this gem of a Best Western. Tanessia was our check in clerk and provide great fast service. Also provided local information. Room was spacious and very very clean. Hot tub was great after a long day. Room was well supplied with bottled water and snacks. Great information rack in the lobby. Really appreciated the reward members parking, bonus!!!!
Great hot breakfast.

Room Tip: We stayed on the bottom floor just down from the pool. Very quiet.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, August 27, 2013
Dear Helene,

Thank you for your recent stay at our property. Being located along the I-5 freeway brings alot of folks our way when they weather is bad or when the weekend traffic becomes a bit much. I will be sure to let Tuneesha know you appreciated the quick check in service, as well as the local information for dining, shopping, etc.

We try to provide the "home away from home" feeling for our guests when traveling, and providing spacious rooms, special Member amenities, as well as our free hot breakfast daily ensures guests get that experience.

Once again, thank you for staying with us and for your review! We hope to see you again!

Maddie Nakano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delta, Canada
Level 1 Contributor
3 reviews
Reviewed August 19, 2013

Spent 3 days in Chehalis and found the Hotel to be well appointed and very clean . The staff from front desk to breakfast room and maintenance ladies were all efficient and polite. We would suggest that you ensure that if chlorine odor affects you to select a room away from the pool as it permeates the rooms close to the pool.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rrichard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Office Manager at Best Western Plus Park Place Inn & Suites, responded to this review, October 3, 2013
Dear John,

Thank you for taking the time to complete a review for our property. We like to receive the feedback from our guests so we know what we are doing right and what we need to work on.

I will pass along to all staff you appreciate the respect and common courtesy they provided during your stay. We represent the Best Western brand and hope we make them proud!

During the summer months, the pool and spa are used rather often and require treatments to be done more frequently to ensure chemical levels are where they should be. When too many guests are in the pool for extended periods of time, the maintenance staff has to add chlorine to keep levels even. This is probably something one would experience having a room on the first floor near the pool- the smell can be a bit much sometimes!

We hope to see you again when you travel through the area. If you have any questions in the meantime, please let us know!

Thank you!
Maddie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Park Place Inn & Suites

Property: Best Western Plus Park Place Inn & Suites
Address: 201 Interstate Ave, Chehalis, WA 98532
Phone Number:
Location: United States > Washington > Chehalis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chehalis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Park Place Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Park Place Hotel Chehalis
Best Western Plus Park Place Inn And Suites
Best Western Chehalis
Chehalis Best Western

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