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“Our Sleep Was Disrupted by a Slick Surface” 3 of 5 bubbles
Review of Best Western Plus Park Place Inn & Suites

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Best Western Plus Park Place Inn & Suites
Ranked #1 of 4 Hotels in Chehalis
Certificate of Excellence
GreenLeadersBronze level
Seattle, Washington
Level Contributor
471 reviews
347 hotel reviews
common_n_hotel_reviews_1bd8 563 helpful votes
“Our Sleep Was Disrupted by a Slick Surface”
3 of 5 bubbles Reviewed September 21, 2012

This is a very clean Best Western with fresh, nicely decorated rooms that come with refrigerators, microwaves, and all the other usual amenities. Breakfast includes the usual plus made-to-order
omelets and there are some fast-food and diner type restaurants within walking distance.

I would have given this place four stars, but our mattresses were covered with a non-porous material of the kind used in nursing homes on the beds of incontinent elderly. This made otherwise comfortable mattresses uncomfortable and very hot. The result--disrupted sleep.

Room Tip: Remove the non-porous mattress cover and re-make your bed for a good night's sleep.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wonderfulworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Desk Agent at Best Western Plus Park Place Inn & Suites, responded to this review, September 24, 2012
Dear Guest,

Thank you for sharing your review with us and fellow tripadviser travelers! We do value your feedback. It seems as though you may have a question about our bedding. We do have a method to our madness when placing each layer of the six that lies on top of our mattresses. Most are in regards to comfort and cleanliness. I believe the "non-porous material" you were referring to in your review is actually a mattress cover tested and proven to be a preventative measure against the infestation of bed bugs. We apologies if it caused you any disturbance during your stay but we ask that you please keep these covers on our mattresses as they help us ensure that we are providing all of our guest with the quality and cleanliness they deserve.

Thanks again. And we hope to see you again next time around!

Best Regards,

Ami Tricomo
Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

Traveler rating
    295
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Sidney, British Columbia, Canada
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

Very nice 3 night stay!! The staff were extremely friendly and helpful! The best thing and a very pleasent suprise, they welcome, with open arms, motorcyclist! We've traveled by motorbike for 20 yrs and in all our travels have never run across this kind of courtesy, there was even motorbike parking right across from the main enterance. The front desk staff made us feel very comfortable in their hotel.....to bad there aren't more like it! The room decor was up todate with a nice color theme. Our room was very quite even though we were near the front desk and 5i close by. This hotel is very close to The Chehalis Steam Train......for dinner,brunch and 1-1 1/2 train rides......located just on the otherside of i5.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosemary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Desk Agent at Best Western Plus Park Place Inn & Suites, responded to this review, September 24, 2012
Dear Guest,

Thank you so much for your kind compliments to our hotel! We are truly delighted to hear that you enjoyed your latest experience with us. In this economy, we recognize that our guests have a choice in hotels. That is why we continually strive to show our guests that we appreciate their patronage and take every opportunity to help ourselves stand out above our competitors. Best Western's partnership with Harley-Davidson® targets a unique niche of traveling riders and enthusiasts and offers a number of amenities and services riders look for in hotel accommodations. Thank you again for sharing this review and we hope to welcome you back next time your are in the area!

Best Regards,

Ami Tricomo
Front Desk Agent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selah Wa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 8, 2012

this is an excellent place to stay. Close to the interstate, but not noisy. The staff was very friendly. We had a nice sofa, desk, frig and microwave. The dressing mirror and sink were outside the bathroom. That makes it handy. We would stay again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank puddlejumperSelahWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review, September 11, 2012
We appreciate you staying with us and your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 28, 2012

Good friendly service at the reception. The breakfast was awesome...They serve you hot personalized omelets.This place also had the swimming pool open whole night for adult swim...Rooms were clean and the beds were good.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hussain13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, Front Desk Agent at Best Western Plus Park Place Inn & Suites, responded to this review, September 24, 2012
Dear Guest,

Thank you for sharing your review! We greatly appreciate your compliments to our hotel and team. We are very excited that you were able to enjoy all the fantastic amenities we offer at our newly renovated facility. As you mentioned, we do leave our pool open 24 hours for adult swim on weekdays (Monday-Friday) but they do resume their regular hours of 8am to 10pm on the weekends. Thanks again and we hope to welcome you back next time you are in the area!

Best Regards,

Ami Tricomo
Front Desk Agent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenelg, Maryland
Level Contributor
250 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

One of the best Best Westerns we've visited. There's a covered parking area at the front door and a large parking lot. Front desk staff were friendly and helpful. The lobby is spacious and nicely decorated and has a PC for guest use They provide lots of sight-seeing information including a large map of the area to take with you. Our room was on the third floor near the elevator but we had no noise problems. The room itself was spacious, nicely decorated, with LOTS of outlets, even in the nightstand lamps. They thoughtfully provide anti-bacterial wipes for the remote and phone. There was a work area, a sofa, and a bench with room for 2 suitcases. Amenities: large flat screen TV, good wi-fi, microwave, fridge, coffeemaker, clock, iron/board, large sink vanity area outside of toilet/tub room. USA Today was at our door when we woke up, and they have still-warm cookies at the front desk in the afternoon. Full breakfast begins at 6 am, but they provide some items at 5 am if you're leaving early. Breakfast was scrambled eggs, bacon, sausage, omelettes, biscuits and gravy, toast, English muffins, cereals, yogurt, fruit, juices and coffee. Kudos to the hard working lady who makes the omelettes and keeps the breakfast area in tip-top shape. Everything you want in a hotel stay.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank snapngo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review, August 28, 2012
Thank you so much for taking your time to complete an online review of the Best Western PLUS Park Place Inn & Suites in Chehalis, We appreciate your compliments and patronage and hope to see you again in the future.
Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed August 25, 2012 via mobile

Hotel is within a couple minutes of the hwy. We were originally greeted with a room that lacked a proper running a/c. Front desk staffed when informed of such allowed us to switch rooms. The only other negative is the freight train honking in the middle of the night. Otherwise everything else was satisfactory.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank njwestern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review, September 4, 2012
Thank you for taking the time to comment about your visit to our hotel in July. I do apologize for not exceeding your expectations, we strive to make all our guests feel welcome and comfortable, obviously we failed to do so in your case.

Ocassionally even with new items a mechanical failure can occur and I am sorry the heating and air unit was not functioning properly. The train tracks near us get little use and dead end about 2 miles away but can be an annoyance for some guests. Again, I apologize for any inconvenience you experienced and hope you wil give us another opportunity to serve you in the future.
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La Grande, Oregon
1 review
5 of 5 bubbles Reviewed August 22, 2012

Thank you so much for a great place to stay. I recently spent 3 nights at this Hotel during a rare "heat wave". I was so thankful for my nice cool room when I checked in after a long day of driving. The staff was so helpful and friendly. Ashley worked hard to get a room for me to be able to stay all 3 nights during a very full house of all-star baseball players. Even w/a full house, my room was quiet on the 3rd floor. I enjoyed all the space! The desk, shelves, huge TV, sitting area w/sofa & table, the easy connections for laptop & MP3. The housekeeper did an excellent job. My room was very clean & well-appointed. The beds were comfy & all those pillows are a big fav of mine! I used the fitness room & found it to have everything I needed including towels, disinfectant spray, cold drinking water & music. It was convenient to have an ice machine plus snacks & drinks located together on my floor. I also loved having a selection of bottles of wine to purchase. Tony was always ready with a "Hello" whenever I returned in the evenings & the smell of popcorn made it cozy. I'm sorry I don't know the name of the dark-haired girl in the breakfast room, but she was really sweet & let me eat one morning, even after the reg hours, while she was cleaning up. That was a nice surprise. I really was quite happy with everything & how often can you say that about an extended stay at any Hotel?? Thank you. (My ONLY wish would be to have a larger parking lot. It was very challenging to park my big truck when the hotel was full) I'm thinking the RV lot behind you would be an excellent add-on.

Room Tip: The 3rd floor was quiet, even with a full house.
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TR0WAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkplaceinn, General Manager at Best Western Plus Park Place Inn & Suites, responded to this review, August 28, 2012
Thank you for your kind comments. I have to tell you I've been raving about the awesome teams we had in the hotel this year. They were so considerate and thoughtful and we truly recognized the professional way they handled themselves. I will be sure to pass along your kind words to Terra in the breakfast room and Tony at the desk I know they love to hear it. Again, thank you for sharing your family with us during your visit. We hope you can visit agin next year. Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Park Place Inn & Suites

Property: Best Western Plus Park Place Inn & Suites
Address: 201 Interstate Ave, Chehalis, WA 98532-3701
Phone Number:
Location: United States > Washington > Chehalis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chehalis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Park Place Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Park Place Hotel Chehalis
Best Western Plus Park Place Inn And Suites
Best Western Chehalis
Chehalis Best Western

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