I have stayed at Best Westerns all over the United States. On a recent trip, I chose the Best Western PLUS Park Place Inn in Chehalis. As usual, the BW was good. However, I move the rating up to excellent for one reason...outstanding Customer Service!
From the moment I checked in to the moment I left, the experience was first class. When I checked in the front desk attendant was pleasant and extremely efficient. She made sure that I knew there were apples and fresh cookies there. She processed my info quickly and checked to see that I had a special request that was fulfilled.
About 10 minutes after I got to my room, she called to see if the room was okay and if there was anything I needed. I went out to dinner and when I returned she remembered me by name and offered me another warm fresh baked cookie. In the morning, the checkout process was again quick and efficient.
The room was very clean and comfortable and had two sinks with vanities. If you are ever in the area of Chehalis WA, I highly recomment the Best Western.More
- Free Wifi
- Free Parking