Admittedly, this really isn't my kind of place but my daughter had to compete at a gymnastics meet here so the whole family spent a weekend at Great Wolf. The room was ridiculously overpriced at $400 for a truly mediocre suite. There were brown smears on the bathroom walls and the shower faucet handle fell off. The coffee machine was broken as well. I've stayed at Fairmont hotels for a similar price and there's no comparison. The waterslide is pretty cool, but not $400 a night cool. The chlorine odor is overwhelming, and they even have a sign warning that you may develop a rash from it (which my daughter did.) The workout facilities are primitive - avoid the elipticals at all cost!
The security is lax and the side doors do not require a key for entry. Although wristbands are supposed to be required for entry to the waterslide there is no one there to check for them and anyone could wander in if they wanted to. If your kids do happen to get sick of the waterslide, which judging from my kids takes about 4 hours, more or less, be prepared to get hit up for wads of cash. Everything else costs serious money. By the way, the hotel is just off the interstate, across from a trailer park and down the road from an industrial park, so you are pretty much stuck there once you arrive.
We really didn't have much interaction with the staff beyond the very snippy and impatient front desk clerk at check in and the cleaning staff pounding on the door at 10:55 the next morning. The one bright spot was the lifeguards in the pool area, who were plentiful and vigilant. Otherwise, the staff was minimal and minimally attentive.
Overall, there is no much value for the money at this resort. I wouldn't stay there again, given the choice.
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- Also Known As:
- Great Wolf Hotel Centralia
- Great Wolf Resort
- Great Wolf Lodge Washington/Centralia