Went to check in at 11am. I knew we were early and was told we will call your cell as soon as your room is ready. Went and asked around 130 and was told, oh ya, its been ready for a while now. Never got a call. Fire alarm went off 3 times during the night. One was at mid night. Called front desk to see if it was a major emergency and we were told eveyrthing is ok, go ahead and stay in your room. That alarm last about 10 mins or so. Another went off about 1/2 hr later. That one lasted a couple minutes. We were awoken again at 630, alarm going off again. There are speakers in the room saying, please evacuate your room, we have detected an emergency. So I called again to the front desk and nobody answered. Tried 3 times, finally told my daughter to get dress and lets go for a walk to see whats going on. Never seen her so panic before. Everyone was in the lobby, nobody was evacuating the lodge at all. Then they told us all clear, you may go back to your rooms. Dont know if we are going back. Spent alot of money to go and never got an apology or anything for the inconveniences thaat we had. Still waiting to hear back from the great wolf lodge in ground mound and corporate. I want more then a 25% discount on my next visit. Think there was a lot of upset people there. The water park was fun though.
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- Also Known As:
- Great Wolf Hotel Centralia
- Great Wolf Resort
- Great Wolf Lodge Washington/Centralia