They have actually stolen our money and won't return our calls now. We put $100 on the "wristbands" so we could buy food and drinks. Our credit card wasn't available so we used a debit card. We used about $25 and the next morning the balance was gone. The front desk assured us it would be credited back. That didn't happen.
I have also ran into another person who had the same issue. They have the records and the desk assures us their finance guy can fix it but he won't return emails or calls after several weeks of trying. Not sure what to do next.
So only put money on the wristbands if you have a credit card available.
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- Also Known As:
- Great Wolf Hotel Centralia
- Great Wolf Resort
- Great Wolf Lodge Washington/Centralia