I booked a room here many, many months ago through Travelocity. The week of my trip I called to ask about room placement, and to my surprise, they told me my room had been canceled. They have no record of who or how it was canceled. And they told me the hotel was booked up. If I would have shown up that week I would've had no room. I was upset I referred several others in my party had booked rooms there as well for a local event. I also had pre-paid for this NON-CANCELABLE room. Between the hotel and travelocity I spent 3 hours on the phone. Travelocity said I still had the room, the hotel did not. AFTER I was canceled at my $90 a night rate, they were miraculously able to dig up a room for me, at full price with a AAA discount. Still, 60 more than I had planed per night.
Aside from my booking mess, another party in my group was given conflicting room info for her room as well. One party also had mold in her windows.
The hotel is out of the way from local businesses and has a breakfast at 7, which was too late for our scheduled activity. No late check outs were allowed. The hotel is near a farm field and smells of it.
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- Also Known As:
- Fairfield Inn & Suites Burlington Hotel Burlington
- Fairfield Inn And Suites Burlington
- Fairfield Inn Burlington
- Fairfield Burlington
- Fairfield Inn Hotel Burlington
- Burlington Fairfield Inn