We stayed here November 2012
I am a massive fan of KOA they have always been the highest standard of service, clean facilities and so welcoming. We have just completed 8500miles around the US and been to countless Rv park. We always know what to expect and and we searched for a KOA site whilst we were in the area. We had a really bad day where we ran out of gas on the freeway, we were so cold as the motorhome has no heating and my boyfriend had lost his passport and so we would especially came to this site to avail of the hot tub . However it closes at 7 pm so no hot tube I can deal with that. The shower rooms are very old, dirty and pretty sure I remember they didnt have a lock on them. Not somewhere I would encourage mothers to let their children have access to on their own. They are not heated also and the security does not feel safe in them.
Being from another country we do not have cell phones the next morning we urgently needed help from the embassy so we needed to make a call to Vancouver to reach the Australian Embassy. My boyfriend asked the lady at the office and was denied and even when he came back to her with a calling card she was very rude to him and again told him no. we would be stuck in America and probably would have stayed an extra couple of nights had it been for the attitude we encountered from this lady. We have had so many lovely KOA staff all over the country very friendly and willing to help us or point us in the right direction and we wonder to otherselves how this place is certified by KOA.
Not much American Hosptiality here at all. Please do not stay here they dont deserve your custom as they do not seem to care about the ones they do have. Surely letting us use her phone and with a call card that would cost less than a bad review not only highlighting the lack of customer service but also the dirty restrooms.