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Extended Stay America - Seattle - Bothell - West
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Reviews (130)
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Reviewed January 2, 2014

basically i can't say anything was good in this place. dark not so clean rooms.not a real breakfast( it was more like a joke).not much of a neighborhood.It is basically behind a couple of fast-food restaurants facing the drive-through.

It is the kind of hotel that you wanna get out as early as you can and get back as late as possible.because there is nothing to do or nothing that you wanna do in there.

  • Stayed: October 2013, traveled with family
    • Value
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Thank Morteza A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this reviewResponded January 7, 2014

I appreciate you bringing your experience to our attention. I sincerely apologize that your room and our grab-and-go breakfast did not meet your expectations. As this hotel's manager, I can assure you that I am working with our housekeeping staff to enhance our cleaning services and inspection procedures so cleanliness is not an issue moving forward. As well, as we continue to make improvements to our breakfast offerings, we will keep your feedback in mind.

Thank you again for your comments. If you have any additional feedback, please reach out to me at scp@extendedstay.com. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

turning the lights on in the room,showed the head boards has dried white stuff running down them. The next morning ,as we are in the bath room , water starts to drip through the fan vent and all over the floor. I go to call the front desk , and the phone is dead. Went to front desk to report what was wrong. came back that night not a thing was repaired.

Stayed: November 2013, traveled with family
Thank BERT D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

You get lot for the price you pay. Excellent location, close to everything. The manager Merilee at the front desk is an angel, she will go extra mile just to make you feel comfortable. Overall very pleasant experience, even exceeded our expectations.

  • Stayed: October 2013, traveled as a couple
    • Value
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Thank 2HappyWorldTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

Had everything one needs away from home. Location was easily accessible. Many grocery stores and restaurants conveniently located, many within walking distance. We plan to stay here again in a few days for an extended time.

  • Stayed: October 2013
    • Value
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Thank puppytracks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

At first glace, this hotel was very nice. We booked a room either 2 queen beds and a pull out couch and a kitchenette. When we went to goto bed the pull out couch did not have any sheets, nor were there any in the room. We had to call and then go to the desk to get some. Then the sheets on the queen beds were FULL of tiny black hairs. The girls at the front desk did not seem concerned when we brought this their attention.

We were booked for 4 adults and 1 child, and were only given 2 towels.

Also, the breakfast is misleading. Bring your own milk for coffee and tea, and only expect an apple or granola bar - no juice, yogurt, cereal...

We will not stay in an Extended Stay America again, nor recommend this hotel to anyone.

Room Tip: There is no good room
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Judyab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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