The contrast to our experience at another facility in Bellingham last year was heartening. I had lost faith in our ability to find a safe and comfortable harbor.
I was booked for a day surgery procedure and since we live some distance from the medical center, we wanted to stay the night nearby. I had phoned three other facilities before I phoned Holiday Inn Express. We had several criteria that seemed to be difficult to have met - although none are all that unusual in my estimation. 1) I am moderately disabled from arthritis and find myself especially vulnerable when I am to have a medical procedure. I wanted a ground level room 2) We wanted a unit to which we could bring some simple food that we could keep cold and microwave when needed. Therefore, we wanted a microwave and a small refrigerator in the room. 3) We have an old (bigger than 25 pound) well behaved (in fact, perfect), dog, and do not leave him at home when we are away. I guess you could say that two of the three travelers were "special needs" types. 4) We needed internet access in the room. Holiday Inn Express Bellingham was able to meet our every need without hesitation. Because of my general anxiety about the procedure and the aftermath, I needed to feel confident and comfortable about our lodging, at least. It helped to find such cooperation from the first phone call to saying goodbye.
The team at Holiday Inn Express Bellingham were welcoming, accommodating, and competent. We arrived early in town, and decided to drive to the hotel so we would know exactly where it was located. We asked - but did not expect - to check in early to to allow us to store our bags in the room - and they graciously were able to accommodate us as a room was vacant. When we did return post procedure, it was wonderful for me to be able to just stumble in the door and collapse without having to deal with luggage.
The complimentary breakfast was phenomenal! Far more complete and tasty than any I have before experienced. They offered hot foods (cheese omelets, sausage gravy and biscuits, bacon, sausage) as well as a diverse assortment of cereals, pastries, yogurt, juice, coffee and tea. The food was well prepared, high quality well attended, and actually tasty. So nice on a cold stormy morning.
This pet welcoming facility actually has a grassy "walking" area behind the building and supplies bags for clean-up and a bin for disposal.
I am sure I am forgetting to mention other positive aspects of this stay but maybe the most important is the sense of "yes" in the staff rather than "no - we don't do/have that". Every staff person including we encountered smiled, greeted us and asked how they could help.
I am most impressed and will gladly stay in this "Inn" in the future. In fact, we are planning a weekend in the spring wherein we will simply go and stay and wander about Bellingham. A real treat!
- Official Description (provided by the hotel):
- If you want convenience, affordability, and a name you can always depend on for quality service, come to our Holiday Inn Express Bellingham hotel. We are conveniently located and easy to find for all your shopping, entertainment and business needs. Located within walking distance of Bellis Fair Mall, we are a great location at which to stay when coming to Mount Baker Ski Area or San Juan Islands. We are also centrally located to three casinos: Silver Reef Casino, Nooksack Casino and Skagit Valley Casino Resort. We offer a heated, indoor pool and Jacuzzi, a complimentary deluxe breakfast bar (now including hot items), free access to a full service health club adjacent to the hotel, complimentary taxi service to and from the local transportation depots, and local calls made at no charge to you. We also offer free high-speed Internet both wired and wireless in all rooms. New business center available in lobby area.Visit Bellingham, WA and Stay Smart at the Holiday Inn Express hotel. ... more less
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- Also Known As:
- Holiday Inn Express Bellingham Hotel Bellingham
- Bellingham Holiday Inn Express
- Holiday Inn Bellingham