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“Overcharged” 1 of 5 stars
Review of Rodeway Inn

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Rodeway Inn
Ranked #27 of 28 Hotels in Bellingham
Maple Ridge, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overcharged”
1 of 5 stars Reviewed August 16, 2013

We checked in August 14th and was told the room was $124.99 plus tax. We thought it was a little high for a budget hotel but it was late and we needed the room.
I went out to our car to get the bags and noticed they have a small neon sign on the hotel. It was flashing a price of $69.99 and the phone number. I went back to the desk and asked why we paid $55 more than what the sign says and was told they were filling up and as they do they raise the price. What a joke !!! I'm sure if I had seen the sign before I had paid the room would have been $69.99. I will never stay there again.
I spoke to another couple that checked in later than us and paid $101.99

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, August 18, 2013
We sincerely aim to always make the stay of our guests as comfortable and pleasant as possible, which is why it troubles us to hear that we have failed to give you that experience. We wish to let you know that we are indeed very sorry for the inconvenience the entire experience has brought you. It saddens us to know that the rate given did not give you the best value for your money. Please know that your voice means a lot to us, and we seriously take all your feedback and evaluate the points we need to do to correct and improve in the delivery of our services. Rest assured that the opportunity you have given us will not go to waste and we will certainly act on such matters to better serve our valued guests. We hope that you reconsider and visit us again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
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    27
    17
    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Somewhere In Wa
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed August 9, 2013

We were extremely pleased with our 2-night stay at the Rodeway Inn. The first night we found the queen bed too small. No problem for the customer-service-oriented staff. We were upgraded to a king room at no extra charge, and our bags were moved for us. Breakfast, though basic, was good. Charming, friendly and efficient staff.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Therese R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, August 12, 2013
To hear that we have served our valued customer well is indeed heart-warming. Thank you for staying with us, and sharing your wonderful experience to us. It brings us great joy that we have successfully shown you how dedicated we are into serving you. Your excellent feedback regarding our reliable staff as well as the comfort you felt with the entire experience in total is indeed inspiring. Thank you for choosing the Rodeway Inn experience, we couldn’t wait to be of service to you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 27, 2013

This is one of the least expensive hotels in Bellingham, but you get what you pay for. I was assigned a non smoking room on the third floor. However, as soon as you exit the elevator, the smell of smoke is pervasive. All of the rooms on the third floor are non smoking, so I believe the age of the hotel and its lack of a modern HVAC system allows the smoke to permeate up from the smoking rooms.
Also, the walls are paper thin. I could hear someone's television all night long. I did not know which guest room it was coming from, so I really couldn't complain to the front desk without identifying the culprit. My solution was to turn on the air con fan to high, and sleep with a pillow over my head.
The breakfast is all carbohydrates, but then it is typical of this price level. I will not stay here again. The new La Quinta should be open soon, and that is where I will stay on my next visit.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank 701tomato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, July 29, 2013
We sincerely appreciate the candid comments you share to us, for it gives us an opportunity to correct our shortcomings. It is indeed troubling to hear that you had an uncomfortable experience due to the unpleasant smell; rest assured that such occurrence will be addressed and closely monitored so that it does not happen again. We apologize if your stay with us was deemed unacceptable. Rest assured that we will try harder to improve and excel with the delivery of our services so that we may provide our guests with a far better experience. We hope you will allow us the opportunity to change your perception in the future.
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Travelers are raving about these Bellingham hotels

Chilliwack, Canada
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 23, 2013

This motel was quite a pleasant surprise, considering the low price. The continental breakfast was fine, with juice, milk, coffee, etc. There were 3 kinds of fruit, bread, English muffins, Waffles, cereal, and jumbo cake-type muffins. The beds were really comfortable, with nice fluffy pillows, and everything was really clean, with what appeared to be freshly painted walls, and nice clean carpet. Our room had a mini fridge, microwave, coffee maker and older style TV, which worked great. We will definitely be back.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank willybar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, July 25, 2013
It brings us immense joy to know that we have served you well, thank you for taking the time out of your busy schedule to share your heart-warming appreciation. It is indeed our goal to make the stay of our guests a pleasant one to remember. The liking you expressed with regards to our great room, the reasonable price as well as the breakfast served gives us more reason to strive harder than hard to further excel in the delivery of our services so that we can always keep our customers happy at all times. Thank you for choosing to stay with us, and we sincerely hope to serve you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level Contributor
331 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
3 of 5 stars Reviewed July 21, 2013

I've stayed here before and probably will again when flying out of Bellingham. It's very close and convenient to the mall and the airport. IF you are thinking of avoiding parking fees and perhaps your flight is early in the day, then the park and fly option is probably for you. I would suggest you have everything set up with the front desk in advance, i.e. we didn't have a clue how to get back from the airport to the motel on our return trip. They actually use a taxi cab to and from the airport - not a shuttle bus - so just make sure upon check out that you know how to get back from the airport to where you are parked. Upon arrival at BLI, we could NOT get a hold of the airport by phone to confirm our ride, and numerous other travellers had the same experience. So...no problem with the actual price, or property, just figure out your 'free' trip to and from the airport in advance. Rooms are nice, well appointed and clean. Staff were very courteous and friendly.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ydnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, July 23, 2013
The comfort of our guests is our top priority and we certainly make it a point to give them a pleasant experience to remember at all times and for you to commend us on that matter gives us so much glee. Rest assured that we will continually work hard to offer you an experience like no other hotel can. Thank you for the appreciation you gave with regards to our entire service and the value for your money. We hope to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 23, 2013

I had a reservation for a non-smoking room, it had obviously been occupied by a smoker. I told the front desk and she said to "open a window" and if I saw someone from housekeeping to let them know. I asked if she could get in touch with them but she said she thought they had gone home for the day. There were 4 of us and only 2 towels in the bathroom, both were worn so thin in places, you could see through it. Bath/shower did not drain.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank roadtrip333SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, June 25, 2013
Your insightful feedback regarding your hotel experience is very much appreciated by us. Thank you for making the effort to bring your concerns to our attention. We are very sorry to hear about the odor you experienced during your recent visit, rest assured, this is not a common occurrence at our hotel and you will not have the same experience during your next stay. We wish to let you know that your voice is very important to us, and we will make necessary actions to ensure that such concerns will be corrected in the best possible way. Thank you for giving us an opportunity to improve in the delivery of our services, and we do hope that you’d reconsider visiting us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed June 23, 2013 via mobile

There was a reason this was the last available hotel! We are not exaggerating. Non-smoking room smelled like smoke, phone broken, both lamps broken, hair drier broken, alarm clock broken, and toilet seat gross! See pictures.

  • Stayed June 2013
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank SoccerH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBellingham, Guest Relations Manager at Rodeway Inn, responded to this review, July 2, 2013
It is with utmost sincerity that we extend our apology for falling short in meeting your expectations following your recent stay with us. It has always been our goal to give our clients the value for their money, while giving them a comfortable and pleasant experience to remember. Our aim is to serve you well, and for that we apologize if we clearly failed to do so. There will be an escalation of this issue, and you can be assured that we will further discuss this very important matter in order to address the concerns you raised with regards to the room condition and its facilities in total. We hope that we may be given the chance to serve you again, and give you a far better experience next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn

Property: Rodeway Inn
Address: 3710 Meridian St., Bellingham, WA 98225
Phone Number:
Location: United States > Washington > Bellingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
Ranked #27 of 28 Hotels in Bellingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rodeway Inn 2*
Number of rooms: 74
Official Description (provided by the hotel):
The Rodeway Inn hotel is conveniently located just two miles from the Bellingham International Airport. This Bellingham, WA hotel is minutes from Western Washington University, Squalicum Harbor marina, the Nooksack River Casino, Whatcom Falls Park and Bellingham Bay. The hotel is also close to many world-class ski areas. Several shops and a variety of restaurants are within walking distance. With magnificent natural scenery, unique cultural attractions, charming villages and waterfront adventures, Bellingham is a unique area of Washington. The mighty Nooksack River, a challenging river for rafting and fishing, flows from Mount Baker to Bellingham Bay. Amenities offered at this hotel include free wireless high-speed Internet access, free continental breakfast, free local calls and a hot tub. This Bellingham, WA hotel provides business travelers with access to copy and fax services. All guest rooms have irons, ironing boards and cable television. Some rooms feature whirlpool bathtubs. There is a concierge desk located on the property for your added convenience. This is a pet-friendly hotel; extra fees apply. ... more   less 
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Also Known As:
Rodeway Hotel Bellingham
Rodeway Inn Bellingham
Bellingham Rodeway Inn

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