The hotel is old. The floors above you squeak and our upstairs neighbours pounded around on their floor until 2am, then started at 6am. You can hear everything above you while you sleep - the people talking, peeing, flushing, walking around (EVERY single step). We asked the manager to talk to them, but it didn't help (the people above us got louder - actually jumping off beds onto the floor). We didn't want to keep complaining so we put up with the noise, but the manager told us in the morning if we kept coming to tell them they would have asked them to leave. I didn't want to keep getting up, leaving my kids alone, to go tell the manager.
The morning pancake maker doesn't work consistently and the breakfast was pretty mediocre.
Location is good; rooms and bathrooms are spacious.
Staff is nice but obviously powerless to help in the situation we faced. The stale smoke smell is HORRENDOUS!! It was nauseating.
A few weeks after our trip I found a charge on my credit card for a rollaway cart that we did not ask for, receive or use. They said on the phone they had no way to prove that I didn't use it, and would charge me anyway. Then I got mad. I asked for a manager and the clerk came back on the phone snickering and said she would reverse the charge. Can't say I'm too happy with their customer service or professionalism.
I would not stay here again, no matter how inexpensive it is. I would suggest you do the same.
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- Also Known As:
- Econo Lodge Inn And Suites Bellingham
- Econo Lodge Inn & Suites Bellingham Hotel Bellingham
- Econo Lodge Bellingham