When Specialty's first opened, the food was fresh and the service was excellent. Now the tables are dirty all the time and the service is sub-par at best. While a few of the servers seem to care, most are bored and barely make an effort.
I am allergic to dairy. Last week I ordered a club sandwich without mayo and cheese. I explicitly told the server that I was allergic. He heard and acknowledged me but neglected to actually LISTEN. The sandwich also has ranch - luckily we were watching them make it and were able to get it re-done without ranch. Seriously, it's a food allergy, I expect them to try a little harder.
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