I've stayed at this hotel a couple of times and the staff has always been friendly and courteous. There were a couple of examples on my last visit that I thought was worth mentioning:
The first one had nothing to do with me. I was at the desk when a lady came up and reported that her key didn’t work. I have had this happen many times and usually the desk staff will reset the key, hand it to you, and move on to the next thing. There were a couple of people working the desk – the young man reset the key and went upstairs with the lady to make sure everything was okay.
The second was the response received to a heating problem I had in my room – I couldn’t seem to get any hot air to blow. I called the front desk and they offered to send Maintenance up. I told them I needed to leave in 15 minutes … Maintenance was at my door in under 5 minutes and the problem was resolved in under 10 minutes.
Great customer service from the front desk to the café staff and the great location makes this hotel a great choice. Looking forward to my next visit.
- Official Description (provided by the hotel):
- The Courtyard Seattle Bellevue/Downtown is your first stop in exploring Seattle, Washington. The beautiful city of Bellevue places you just 15 minutes from Downtown Seattle. ... more less
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- Also Known As:
- Courtyard Seattle Bellevue/Downtown Hotel Bellevue
- Courtyard Bellevue
- Bellevue Courtyard
- Bellevue Marriott