We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Silver Cloud Hotel Bellevue - Eastgate
Ranked #14 of 29 Hotels in Bellevue
Certificate of Excellence
Reviewed September 30, 2012 via mobile

Using Priceline - I got a room for $98. It had been a long day & at about 9pm my girlfriend & I checked in. We were told the hotel was sold out and no 2-queens available. We insisted for her to keep looking. Desk clerk kept saying no. When I went to sign in - it said "2 Queens" on my registration. When I pointed it out - the clerk said "Oh Corporate changed it."

We checked into our king room. I knew the hotel was not sold out. I called my hubby and had him call the front desk to try to get 2 queens for the night. Why - guess what? There were 2Q available!!!

I went down to front desk and I looked at the clerk - and told her my hubby just called & was told there was a room with 2queens available. She immediately said one had just come open (in 10 mins?) but, then she asked what floor we wanted to be on -- "upper or lower." Hmmmm - one just came open but now I have a choice of floor? Go figure.

We are still pondering why we just didn't get 2 queens to start with??

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Teach4Jen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-manager041, General Manager at Silver Cloud Hotel Bellevue - Eastgate, responded to this reviewResponded October 5, 2012

Dear Guest,

I really appreciate your feedback and apologize that we were not able to accommodate your request at check in. How our guests perceive our customer service standards is extremely important to me and would really like the opportunity to talk to you personnally about this. Again, I apologize for the negative feelings that you walked away with atter your encouter with my guest service agent. Please feel free to contact me so that we can discuss more in detail.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (285)
Traveler rating
Traveler type
Time of year
Language

177 - 183 of 285 reviews

Reviewed September 25, 2012

My wife and I stayed in the Jacuzzi suite at the Silver Cloud Eastgate and loved it. The bed was super comfortable and the room was nice and quiet. We thought the staff was very nice and helpful, and we were fully satisfied with the experience. I'd highly recommend the place to anyone looking for a good night's sleep. Their event coordinator gave me his card and told me to check out the restaurant as well; I checked out the menu and set up a lunch meeting for next week! Definitely worth your time.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Evan000000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Large, well-appointed room with desk, refrigerator, microwave and coffee maker. Free wifi was very helpful. Freeway close, but not noisy. Underground parking. Staff was friendly and helpful. Only downside was not having a pool or jacuzzi to relax in. Would definitely recommend it for business travel.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KatPlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

We got a room here using the priceline app. for a great price. Our gps almost sent us to the other one in Bellevue, but we were able to find this one. The rooms are nice, no issues with traffic noise, but our room faced the building next door. The beds were very comfortable and had two pillows per person. You have to love that! We didn't spend a lot of time here, but the staff was nice and the decor was beautiful. Great stay.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mobopolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

We had a couple night stopover in Seattle and were looking at staying in the Bellevue area. Stumbled across the Silver Cloud. Have not stayed at this chain before and was a bit hesitant. Price and location were right so we took the plunge. Very nice room and though we faced the I90 we had no issues with noice. Very helpful staff and we enjoyed a delicious breakfast at the restaurant.

I would recommend this for most families travelers though the lack of pool or hot tub disappointed my kids.

Stayed: August 2012, traveled with family
1  Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

Stayed here for a night on my way back home to Vancouver BC from Portland.
I didn't have a whole lot to report on because we arrived late one night and left the following morning. So my review will be based on my very limited interactions.

The front desk staff was good. The gentleman checked me in very quickly, advised me where the restaurant and elevators were, etc. I asked for a room not facing the highway which he did for me no problem. He then gave me a piece of paper to place on my dashboard as a parking pass. I thought it was weird to make the guest walk back to their car to put the parking pass on the dashboard. Wouldn't it be easier to ask the guest for their licence plate number? But otherwise it was good. I asked for a crib, they brought it up pretty quickly.

The gentleman working at the restaurant was very friendly, very polite. Had a good snack at the restaurant after checking in. The food is not bad.

The room is pretty big with comfortable beds.

Again, because I didn't spent a whole lot of time there, I don't have a lot of details to offer. But overall, I thought it was comfortable and good value. Would stay here again.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank grantdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

Only stayed here for a few hours while in town for a baseball game. Hotel is easy to find and is clean - good selection of snacks/last minute things travelers love to forget or think they'll pick up at a convenient store along the way. Check in was nice, Trevor at the desk was funny - Jasmine in the restaurant was a great server! The rooms were nice and large, clean and comfortable - beds were extremely comfortable. I would certainly stay again!

  • Stayed: June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank southernoregongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bellevue hotels
3 mi away
Hampton Inn & Suites Bellevue Downtown-Seattle
0.5 mi away
Hyatt House Seattle/Bellevue
0.7 mi away
Larkspur Landing Bellevue
Larkspur Landing Bellevue
#17 of 29 in Bellevue
291 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Silver Cloud Inn Bellevue
Silver Cloud Inn Bellevue
#3 of 29 in Bellevue
399 reviews
0.5 mi away
Embassy Suites by Hilton Seattle Bellevue
3.7 mi away
Hyatt Regency Bellevue
Hyatt Regency Bellevue
#1 of 29 in Bellevue
2,451 reviews
Show Prices
Show Prices
Show Prices

Been to Silver Cloud Hotel Bellevue - Eastgate? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Silver Cloud Hotel Bellevue - Eastgate

Address: 14632 SE Eastgate Way, Bellevue, WA 98007-6457
Phone Number:
Location: United States > Washington > Bellevue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Bellevue
#9 Business Hotel in Bellevue
Price Range: $107 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silver Cloud Hotel Bellevue - Eastgate 3*
Number of rooms: 145
Official Description (provided by the hotel):
The Silver Cloud Hotel Bellevue - Eastgate is located in the heart of I-90 high-tech corridor just four miles from Microsoft's main campus. Downtown Seattle is 12 miles away just across beautiful Lake Washington via floating bridge. The renowned upscale Bellevue Square and Lincoln Square Shopping Centers with fine shops and restaurants are located within minutes of our Bellevue, WA hotel. Hotel guest rooms include 55" high definition flat screen TVs in addition to complimentary wireless and wired Internet access! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Orbitz, Travelocity and TripOnline SA so you can book your Silver Cloud Hotel Bellevue - Eastgate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silver Cloud Hotel Bellevue Eastgate

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing