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“Yet another bad experience at RB” 1 of 5 bubbles
Review of Rock Bottom Brewery - CLOSED

Rock Bottom Brewery
Price range: $7 - $25
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Bar scene, Large groups
Dining options: Lunch, Drinks, Late Night, Dinner, Reservations, Seating, Serves Alcohol, Television, Waitstaff
Redmond, Washington
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Yet another bad experience at RB”
1 of 5 bubbles Reviewed March 21, 2014

Experience going from bad to worse. The experience at Rock Bottom has never been a great one, but today was too much. Several of us waited for 1 hour and 40 min for lunch watching other tables around ours get theirs and eventually paying and leaving. We brought it up to the waiter who was not concerned, blaming it on the kitchen. We ended up having to take it to go it to go back to work, only to find something a bit chewy in my sandwich, that would be a sheet of paper next to the cheese the cook did not bother to remove.

This location has a real problem with service and apparently an inept kitchen, many of our orders came out wrong. If it wasn't for the great location, and the fact that when you feed 20 southings enough beer they don't care, this location should be out of business.

  • Visited March 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank Just_Dog_Woof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda D, Guest Relations Manager at Rock Bottom Brewery, responded to this review, March 25, 2014
Rock Bottom works hard to make our guests feel completely satisfied with their overall experience but it appears we fell short on your most recent visit with us. We are truly sorry for the lack of quality service you received and will ensure this issue is quickly corrected. Thank you for providing your feedback on the matter, if you would like to discuss it further, please email me at rbsocialcomments@cwrestaurants.com and I will be in touch.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

67 reviews from our community

Visitor rating
    16
    23
    20
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Boise
Level Contributor
54 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Good food...slow service”
4 of 5 bubbles Reviewed December 12, 2013

Stopped in for lunch on a business trip. I loved the variety on the menu. There were so many delicious items to choose from.

The food: I chose the Blackened Chicken that was on the Chef's special page for the day. It was topped with a creamy chile sauce and came with a side of veggies. The veggies were perfectly cooked. The chicken was tender and the sauce was a fantastic addition. My business associate ordered the steak and fries. He thoroughly enjoyed it.

The service: The service dwindled the longer we were there. Yes, it was getting busier since it was lunch time. I understand that. We had finished our meals but received a call that another associate was going to pop in for a bit. After we let our server know that we were going have one more joining us, she seemed to disappear. It took another server noticing that we were looking to flag someone down to get the extra order. Unfortunately it took so long up to that point, that they only had time to order a bowl of soup. When it came time to get our check, we had to flag someone else down, because we couldn't find our server once again.

I would definitely go back again, because there are so many things I'd like to try on the menu. I am not sure if we just caught someone on an off-day or if they were short handed, but I'd be willing to give the place another shot.

  • Visited December 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank mozerdoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
174 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
“Good food while watching sport”
5 of 5 bubbles Reviewed November 5, 2013

The beer is excellent and coming from the home brewery. The choice of at least 6 home brewed beers allows you to find a good one for everyone's taste. The food is traditional American dishes, mainly serving hamburgers and steaks. They are of excellent quality. The atmosphere can be hectic, especially if a match of the seahawks or mariners is on. Never had to wait more than a couple of minutes to get a table.

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Ruud_Vandeursen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, Washington
Level Contributor
87 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Crowded sports bar”
3 of 5 bubbles Reviewed October 23, 2013 credit card Amex Card Member Review

I could never find a good place to sit here and their beer collection is not that fantastic. Overall, an ok place if you are in a crunch, but there are better places around this.

Visited September 2013
Helpful?
Thank nikhilsinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda D, Guest Relations Manager at Rock Bottom Brewery, responded to this review, October 25, 2013
Thank you for providing your honest opinion about our restaurant. Your feedback is very important to us and I'll definitely pass along this information to the team. If by chance you'd like to have someone follow up with you by phone/email, simply email us your contact information to rbsocialcomments@cwrestaurants.com and someone will be in touch. Thank you kindly for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington, USA
1 review
“great beer and food”
5 of 5 bubbles Reviewed October 22, 2013 credit card Amex Card Member Review

I enjoyed watching college football with family and friends while tasting some great microbrews. Loved the sampler!

Visited October 2013
Helpful?
Thank KKinWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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