A 3 sister getaway weekend ruined ! I had a paid confirmation for a king suite. Got to hotel a little early. They said come back in an hour..no problem. We come back and a VERY rude manager named Melissa said " we don`t have a room for you". I give her my con #..It says we have a confimation..but we don`t have a room..SOMEONE ELSE GOT IT. 3 hours from home and we don`t have a room..she could have cared less about it. When I said " you gave my frik`n room to someone else"..she says I`m being disrespectful !!!! Are you kidding me !!! I booked this with cheaphotel.com. We called them from the parking lot..they said they did reserve us the room for the weekend and it was available when they confirmed it with me..they said the hotel is liing..and it`s not the first time they have had a problem with them. So here stands 3 women..two of us being grandmothers..we are safe people to rent to..we are not bad people...but Homestead screwed us..and the manager, Melissa didnt even say "I`m sorry"...DO NOT TRY AND STAY HERE....Motel 6 would be a better choice..these people ruined our yearly weekend..
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- Also Known As:
- Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
- Extended Stay America Bellevue