A tile fell on my foot in my room, the staff didn't apologize and just said "these things happen", they promised us compensation (hilton gift certificates) that were suppose to be mailed to our address - it has been over 5 months, and I still haven't received the hilton gift certificates. I called them several times, each time they said the gift certificates on its way....but it still hasn't arrived
Manager at Hilton spoke with me, and forced me to show her my injury in the middle of the lobby. I felt like a hostage, I couldn't leave the hotel until she took a picture of my foot in the middle of the lobby at Hilton. Horrible service.
- Official Description (provided by the hotel):
- Our full-service Bellevue hotel features all of the coveted amenities guests look for in a hotel. Newly renovated guest rooms, suites and executive accommodations include all the comforts of home and surround the unique seven-story atrium filled with beautiful trees and foliage. After a long day of sight-seeing in Seattle, or business meetings at the numerous corporate headquarters in Bellevue, our hotel is a welcome retreat during your stay in the Seattle-Bellevue area. With the sophisticated Basil's Bistro, seasonal outdoor pool and whirlpool spa and a full fitness center, guests will find everything they need at the Hilton Bellevue hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Hotel Bellevue
- Bellevue Hilton