The staff were rude and incompetent and we will never return. We stayed here because we had the winning bid for the Bellevue Club at a fund raiser. We had to wait at the check in desk until someone finally arrived to check us in. They took our certificate which showed that our package included massages and a $75.00 credit for food. Instead of setting up our account correctly we had to fight to get charges removed which were covered by out certificate. At the massage, I explained that I an battling stage 4 cancer and the therapist told me I shouldn't listen to the doctors and I could get better if I did the "right things."
We got room service twice and they illegally put extra charges on the bill - a 20% service fee that was not on the menu and was not on the bill that we signed. So, we gave the waitperson a nice tip not knowing they were already getting a built in tip. When we asked about this of course there was no one working the who could help us and they said they would follow up with us on the next Monday. Of course we never heard from them. There are so many better choices in the area that staying here was just frustrating.
- Official Description (provided by the hotel):
- Sophisticated and sensible, Hotel Bellevue combines professional meeting spaces with 200,000 square feet of world-class athletic facilities and award-winning luxury guest rooms. From a stunning yoga studio and competition-standard indoor aquatics center to state-of-the-art conference facilities, it's time to experience the pleasure and privilege of the Hotel Bellevue. Conveniently located on Seattle's East side, the AAA Four Diamond boutique property is prepared to turn any stay into an experience. ... more less
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- Also Known As:
- Bellevue Hotel