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“Horrible food and service.”

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Applebee's Wytheville
Ranked #20 of 58 Restaurants in Wytheville
Price range: $6 - $20
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget, Kids
Dining options: Late Night, Lunch, Dinner, Full Bar, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Pittsboro, North Carolina
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Horrible food and service.”
1 of 5 bubbles Reviewed May 20, 2012

My bf asked for his steak to be med-rare, it came out well done. The table across from us had the same problem. I even think the the persons' replacement steak was still not cooked right, judging from the look on his face. My chicken alfredo hardly had any flavor. Our waitress crouched down in front of our table - very unprofessional. Then we had to wait 20 while she talked to another waitress behind us after we were done to get our check. Of course after she gave us our check all she did was apologize and explain what a long day she had had. Never going back.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad S, Guest Relations Manager at Applebee's Wytheville, responded to this review, May 22, 2012
Thank you for taking the time to write a review for the Wytheville, VA Applebee's. While I am extremely disappointed in the food and service you received, I appreciate your feedback and have shared it with that team. I have reviewed pasta and steak cooking procedures with all cooks and am certain your next visit will be better. I invite you to contact the restaurant and speak with a manager about your experience at 276-223-4404. Again, I am truly sorry that we failed to deliver the food and service you deserve, but I assure you that your feedback is very important to me and to the company. I have taken the necessary action steps to ensure a visit like yours isn't repeated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Visitor rating
    29
    54
    37
    12
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ceres, Virginia
Level Contributor
139 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Good experience”
4 of 5 bubbles Reviewed April 26, 2012

This restaurant was very good. The staff were friendly. the food was very good, the price was reasonable and the property was easily accessible from the interstate(I-81 exit 70)

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank pastorvince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Cove Springs, Florida
Level Contributor
179 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“over cooked food”
2 of 5 bubbles Reviewed April 11, 2012

We ordered the two for $20. The applitzer had no flavor and I had no idea where the chips came from. We have two different chicken dishes both were very dry and overcooked. The buck desert was spot on but not on the menu. Go figure.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank landyachty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
72 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Not what I expect from Applebee's”
2 of 5 bubbles Reviewed April 7, 2012 via mobile

We both ordered the soup and salad combo for lunch. I had ordered tomato basil soup here before and it was good, but this time it was spicy. The fiesta southwest salad was spicy and had strips of red and black chips in it but they were soggy. We ordered at 11:30am and got our food vey quickly but the chips were already soggy so the salad must have been made ahead of time. Then I ordered the Caesar salad and it was sub par. We expect chain restaurants to have same quality food at all their stores, but this one lacks the same quality of other Applebee's that I have eaten in.

Helpful?
Thank Woodstick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockport, New York
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Good Grub Pricy Beer”
4 of 5 bubbles Reviewed April 6, 2012

We choose Applebee's as we know what to expect. We didn't,t expect the beer to be nearly $10 for two 16 oz drafts (not quite full) It didn't,t deter us however as we went with two mor 22oz qualfs when we learned they were only $.50 more.
Our server, Kirsten was wonderful, very cheerful and attentive. She even "sold us " on the brownie bites for a $1 apiece. Well worth it and no guilt! We would return. Enjoy!

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank campjung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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