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“Poor Service and Dirty Bathrooms”
Review of Bob Evans

Bob Evans
Ranked #27 of 61 Restaurants in Wytheville
Cuisines: American
Description: store #0268
Restaurant details
Description: store #0268
Reviewed June 16, 2013

Bob Evans is not a chain with standard quality. Some are really nice - pleasant people, clean, etc. Some are not - like this one.

We were seated pretty quickly when we walked in, however, after that, we heard arguing about whose section is was (I guess it as a shift change). And still no one helped us. We sat for almost 10 minutes (in a NOT busy restaurant) before someone even came over to take our drink order. When our waiter did come over, he said 'did anyone help you yet?' After we said no, he apologized (good start)....but then said 'I work with a bunch of idiots.' Whether you feel that way or not, that's not an appropriate thing to say to the customer.
Throughout our meal, I could hear (and see) employees behind the counter complaining about the other employees and people were just miserable to be working there.
The food was fine.
Service was terrible.

Bathroom was gross. We were on a long road trip and had to use it - but the floors were actually sticky it was so dirty.

Definitely skip this Bob Evans.

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Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 - 157 of 170 reviews

Reviewed June 15, 2013 via mobile

I have never a chain restaurant so poorly managed. We stood at a little table (no podium) for nearly 15 minutes waiting for a hostess or anyone to take our name. Customers walked out. With no hostess to ring them out, it looked like people gave up and left without paying. I give credit to a busboy who stepped up to try to seat people and run the register, which he was clearly untrained for but tried to help. On the plus side, the food was good and the waitress was pleasant. The issues here are clearly with the management.

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Thank Smlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

This is a typical family style chain restaurant. The staff is friendly, the food selection -predictable, the prices -fair and the food quality -good. Great non eventful place to eat if passing through or need a fast lunch.

Thank BeeBee623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

Saturday Night Memorial Day Weekend 2013.

It took 40 minutes to get our food, I lost interest drinking iced tea after a time.

Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

Living in east TN we don't get to eat at Bob Evans Restaurant often, so we planned in advance to stop in Whytheville while on vacation. Upon arriving the manager at the reception area mumbled, "we'll be with you in a moment" without even looking up (we were the only ones there aside from the 2 waitresses at the front.) There were plenty of clean empty tables, but the hostess sat us at a dirty one and said she'd be back to clean it. There were several servers walking around, talking, etc. but no one was eager to service us. Our waitress was extremely awkward and voluntarily talked about how crazy it was that night, how bad the kitchen was doing, and how much of a "crood" her boss was. This was weird given the lack of diners and quietness of the place (her being the exception). The food was below average and the wait was long. Hashrowns were undercooked and cold. Our drinks weren't refilled quickly even after promised. The only positive thing about this meal was the gravy and that the waitress was friendly (just perhaps inexperienced). We didn't report our bad experience because we were never asked.

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Thank mommymail28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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