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“Nice hotel”

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Holiday Inn Express and Suites Wytheville
Ranked #5 of 20 Hotels in Wytheville
Certificate of Excellence
Monterey, California
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Nice hotel”
Reviewed February 25, 2013

My daughter and I stayed here while traveling to visit family. It was the first time we had done a long road trip without my husband and needless to say, this hotel was a welcome sight. The hotel itself is beautiful inside and out. The lobby was very inviting and the room was quite comfortable. Upon arriving (again, i was alone with my toddler) we had to wait to check in because no one was at the front desk. After our 8 hour drive, this was a bit off-putting....after about a five minute wait, a girl finally appeared and checked us in - she was extremely helpful in explaining where the nearest restaurants could be found. Our room was large, comfortable and clean. The fitness facility, however, left much to be desired. The treadmill was broken, but even so, it was a puny cheap little thing. It was large enough that I could park my daughter's stroller in there without hindering anyone else's ability to workout, but the equipment was so awful that we only stayed in there for about 15 minutes. The breakfast was one of THE best continental breakfasts I have ever had. The staff was constantly checking the food trays, cleaning the counter spaces, and refilling/restocking refrigerated items. Besides the fitness facility, my only other complaint about this hotel is its location. It is oddly situated and a bit confusing to get to - you have to drive through a maze of other hotels and restaurants, but upon leaving, I found that the Interstate was easily accessible.

Stayed December 2012, traveled with family
Helpful?
Thank gretchiekc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, February 27, 2013
Thank you so much for the review! I appreciate you letting us know the positive things as well as the negative. I sincerely apologize for the extended wait to be checked in but please know that we like for each of our arriving guests to be handled promptly and courteously. Front desk agents are also responsible for inhouse guest requests which at times the agent must step away from the desk momentarily. I am pleased to hear that the breakfast ladies were adamant on stocking the items and keeping a neat and clean breakfast environment for our guests. I am sorry that you feel the fitness facility was cheap and I will pass that feedback along to the higher in command. As far as the signage, we have been working continuously on adding new signs so hopefully when you return to the area we will be easily seen and found! Thanks again for the review!
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310 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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English first
Detroit
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 4, 2013

We stayed here one night in December 2012. A newer hotel, everything was clean and maintained well. It is a bit hard to locate as it is off the main road a short distance. Breakfast had the usual items, but was maintained well. Our room was comfortable, quiet and clean so we have no complaints. Would recommend this place to everyone as we have stayed in many H.I. Expresses and this is one of the better ones.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trackandcccoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, January 5, 2013
Thank you so much for the review! It is always good to know when we have satisfied another guest. We appreciate the kind words and the recommendation. If your travels happen to bring you back to this area we would be glad to have you as our guest again. Thanks again! Happy New Year!!!
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Pittsburgh, PA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 23, 2012 via mobile

For $99 a night I wouldn't stay here again. The staff wasn't very friendly. Breakfast was only until 9:30 am. My room was next to a restaurant and their flood lights were on all night, so the room wasn't totally blacked out. This hotel was hard to find because it's in an odd location. The place was pretty empty but of course they put a couple in the room next to me and I had to listen to them get intimate all night. Don't bother, plenty of other places to stay.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jez1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, December 24, 2012
Thank you so much for the review! I do apologize for the disturbances that you experienced during your stay. It is never our intentions to assign you to a room that you will leave unsatisfied. It is our hopes that if you are ever back in this area you will give us another try. Thanks again. Merry Christmas!
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Toledo, Ohio
1 review
Reviewed December 22, 2012

Made our reservations in advance. The check in was easy and staff friendly. The property is very new (< 1 year old) so everything is relatively nice. The rooms were very clean and comfortable, especially the bed! Nice big HDTV with Direct TV service. Many great channels. The only negative is that the hotel gym equipment is not very good. (Cheap brands that are not very sturdy). So if you are an exerciser beware. As an overnight stop off point (I-77 and I-81) this is a nice hotel and good value. You won't find much better within 50 miles off the interstate. Will stay again if in the area passing though!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ham3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, December 24, 2012
Thank you so much for the review! Our express check-in once again is a huge success! The property actually opened on June 27, 2012 so you are correct to say we are less than a year old. I do apologize that you found the exercise room to be "cheap" yet appreciate you giving us the feedback. We look forward to seeing you again if you are passing through. Thanks again. Merry Christmas!
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Walhalla, South Carolina
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 20, 2012

Had advanced reservations. Check in was easy and clerk was friendly and helpful. Room was very comfortableand quiet. The only problem was getting into the propery. Driveway entrance was not easily seen. You will have to look closely for hotel sign.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, December 24, 2012
Thank you for the review! Our express check-in involves you having a reservation and the desk clerk preparing your arriving folio prior to check-in. The guest can enjoy a quick, friendly transaction and can be up to their room enjoying all the ammenities that the hotel has to offer. I do apologize for our difficult location but we do continue to work toward a resolution. Thanks again for your feedback. Merry Christmas!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
351 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
Reviewed December 10, 2012

While I can't say it's perfect, there are a lot of reasons to stay here. First of all, it is new, which is always good. The rooms are large and well equipped, nice big TV. Attractive and comfortable furnishings. Comfortable bed/pillows.

The bathroom is pretty spacious, but I have one main complaint...we do not like it when the fan automatically comes on with the light. It just gets annoying after a while. Otherwise, the towels are soft, the showerhead high, the water pressure and temperature good, and the countertop spacious and tall. Really impressed with the dual flush toilet...loud as it may be, that's the first time we've seen this in any hotel.

Service at check-in was friendly and efficient.

Unfortunately, we can't agree with the person who commented about quiet doors and rooms. We were watching a TV show on our computer at 10:30pm when all of a sudden we heard slamming doors over and over. It would be hard to make that much noise without trying on purpose! We also could hear other people's bathroom fans running and voices/TV throughout the night...and this is over our white noise sound machine that was on!!!

The breakfast area is beautifully designed....doesn't look at all like a typical hotel. Breakfast was not bad, but man, there were way too many white flour options and not much whole grain.

If you're here over the dinner hour and like Mexican Food, there's a really good restaurant called El Puerto just across the main road. We felt lucky to have found a locally owned place open on Sunday night so close, and with such good service and food.

Due to the noise (4th floor), we're not sure if we'd stay here again....

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ilive4sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, December 24, 2012
Thank you for the review! We appreciate your positive feedback as well as the negative. It helps us to become aware of areas we need improvement and know the areas that we are doing well in. I agree that we are not perfect, but we do value our guests comments and continue to find ways and ideas to get us closer to perfection. Thanks again, and Merry Christmas!!
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UK
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 8, 2012

Whilst traveliing with my parents for my Mum's 70th we stopped here, a walk up booking, and one that was entirely clean, comfortable and good value. Reception staff were efficient, but not all that cheerful, but that didn't detract. Cracker Barrel and Bob Evans across the way, all in all just that was needed for a stopover.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brammo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita T, Manager at Holiday Inn Express and Suites Wytheville, responded to this review, December 11, 2012
Thank you so much for the review! We appreciate you stopping and staying with us. I do regret that the staff didn't seem cheerful as they should always have their smiley faces on :) We do have several restaurants surrounding us including three within walking distance. We do hope that you will stay with us again when passing thru. Thanks again!
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Additional Information about Holiday Inn Express and Suites Wytheville

Property: Holiday Inn Express and Suites Wytheville
Address: 165 Malin Dr, Wytheville, VA 24382-3430
Phone Number:
Location: United States > Virginia > Wytheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 20 Hotels in Wytheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Wytheville 2.5*
Number of rooms: 80
Reservation Options:
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