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Best Western Wytheville Inn
Ranked #8 of 20 Hotels in Wytheville
GreenLeadersBronze level
Reviewed March 26, 2014

For the price,this one is hard to beat. Great Breakfast with friendly and helpful staff. Clock wouldn't work,called front desk. Clock was replaced within a few min. We had friends coming over for a cocktail and was one chair short. The cleaning staff was still on our hall, so I ask and they promptly brought us another chair. We arrived at 12 noon which is check out time,so rooms were not ready. Explained we were going to lunch. Front desk offered and called us when the room was ready

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Best Western
2  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, Guest Relations Manager at Best Western Wytheville Inn, responded to this reviewResponded April 30, 2014

Thank you for sharing the details about your recent visit. It pleased us greatly to read that you thoroughly enjoyed your stay at our hotel.

It is wonderful to know to you were able to appreciate our staff's friendliness and eagerness to serve you as well as our affordable rates.

It was a pleasure to serve you. We look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 - 711 of 990 reviews

Reviewed March 22, 2014

We frequent Best Western when we can and expect quality -this hotel did not have it-very dirty and worn-had to clean the bathroom myself but couldn't do much about hole in the shower curtain and the frayed worn out towels-I am sorry we didn't make reservations at a Holiday Inn! $ 89.99 plus tax was absurd! We should have booked a Holiday Inn-we have never been disappointed there!

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, Guest Relations Manager at Best Western Wytheville Inn, responded to this reviewResponded April 30, 2014

We are very sorry to hear that we failed to meet the quality of accommodation and level of comfort you had expected from us. This has deeply saddened us since we value your business.

We regret that you found our room dirty especially the bathroom area despite our housekeeping staff having cleaned it prior to your arrival. They have been strictly instructed not to surrender a room for use unless it has been determined that is spotlessly clean and everything is in order. Nevertheless, your comments will be shared with our housekeeping department for proper review.

We sincerely hope that we may be given a chance to change your perception of our hotel in the future. We are very much capable of giving you a wonderful hotel experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

The price was very good and the accommodations were excellent -- comfortable, clean, with many amenities including a refrigerator. The staff was very friendly and accommodating. Needed extra directions to find the place.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank andreag536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at Best Western Wytheville Inn, responded to this reviewResponded March 23, 2014

Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

I bid on Priceline & was awarded this hotel for a total of $62.00 including tax. There was easy access from the Interstate.

The front personnel were very pleasant and check-in was a breeze. The popcorn in the lobby was a nice treat after traveling for 12 hrs.

The room was clean, and the bed was comfy. The large screen TV seemed to get a lot of channels, but we were very tired from traveling and chose to call it a night very early.

I liked the fact that breakfast started at 6 AM, as we wanted to get an early start. The gal actually opened the breakfast area about 5:45, so we were able to eat and be on the road by 6:15 AM. Breakfast was the usual motel breakfast items. Everything was fresh, hot and good.
(Waffles, sausage/egg biscuits, fruit, yogurt, juices, cereals).

I would definitely stay at this motel again.

  • Stayed: March 2014, traveled with friends
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1  Thank lovesNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at Best Western Wytheville Inn, responded to this reviewResponded March 23, 2014

Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. I appreciate suggestions from our guest of how we may better serve you. Some things we can fix right away but others take time. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Great experience with hotel and staff from time of booking to time of departure. The beds and pillows were outstanding! Staff were very helpful and friendly..went of their way to be helpful. Would return.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank 94lindap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at Best Western Wytheville Inn, responded to this reviewResponded March 23, 2014

Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. I appreciate suggestions from our guest of how we may better serve you. Some things we can fix right away but others take time. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

We stayed at this Best Western on our way to Florida. It is in a handy location, about halfway to our destination. The hotel was clean and the staff was very friendly The only concern was the fact that our GPS could not find the hotel and staff told us that it happens all the time. Fortunately the well placed sign solved the problem

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at Best Western Wytheville Inn, responded to this reviewResponded March 23, 2014

Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home – whether this was your first or one of many visits here. I appreciate suggestions from our guest of how we may better serve you. Some things we can fix right away but others take time. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

I read the reviews on my phone and decided on this Best Western, big mistake.
The check in staff was polite, up-charged me a few dollars for my room.
The entrance (rear) in bad repair with no lock on the door. That hall carpets are filthy.
The room has a good TV and the beds are OK, the tub is peeling, sink is cracked in half.
Many hotels at this exit, pay $20 dollars more and stay somewhere that knows how
to provide a room with basic maintenance.

  • Stayed: February 2014, traveled on business
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4  Thank EdFayeMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra M, General Manager at Best Western Wytheville Inn, responded to this reviewResponded March 23, 2014

Please accept our sincere thanks for the opportunity to provide our services to you. We want you to feel at home whether this was your first or one of many visits here. I do apologize that you felt that your needs were not met and the rooms you were in was not up to BW Standards. Our customer relations are very important to us. We at Best Western Wytheville Inn sincerely hope you will consider us again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Wytheville Inn

Address: 355 Nye Rd, Wytheville, VA 24382-4921
Phone Number:
Location: United States > Virginia > Wytheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Wytheville
#7 Family Hotel in Wytheville
Price Range: $66 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Wytheville Inn 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Best Western Inn Wytheville. Wake up to a great day at our hotel in Wytheville, VA. Enjoy a gorgeous sunrise over the mountains and a delicious complimentary breakfast. For business, our free high-speed Internet access keeps you connected. For pleasure, the outdoor pool is a great way to relax in the afternoon. Best of all, Best Western Inn Wytheville offers pet-friendly accommodations so you can bring the whole family along! ... more   less 
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Also Known As:
Best Western Wytheville Hotel Wytheville
Best Western Hotel Wytheville
Wytheville Best Western

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