Based upon the food, my rating wouold be 4.5; the service 3.5. For a neighborhood Thai resturant, this is a really nice place--the crispy duck is a favorite. The ambiance, again is pleasant. The staff could be a tad more attentive, but they are certainly pleasant. the portions are ample--if you order 3 dishes for 2 people, you will have ample "take home". I have taken clients here and never been dissatisfied. I have yet to go where it was overcrowded, but reservations will assure you of a prompt table.