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“Guest Services Supreme” 5 of 5 stars
Review of Residence Inn Potomac Mills Woodbridge

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Residence Inn Potomac Mills Woodbridge
Ranked #7 of 16 Hotels in Woodbridge
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Guest Services Supreme”
5 of 5 stars Reviewed August 3, 2014 via mobile

My home was recently damaged by water. The staff at Residence Inn by Marriott Potomac Mills is superb. Gabrielle and Ashley checked my family in with ease. Mrs. Norma hosted a welcoming social. Anthony, Mack, and Rosalbina, to name just a few, have added to a wonderful stay thus far!

Stayed August 2014, traveled with friends
Helpful?
1 Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
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    51
    12
    3
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Laredo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

Great place for extended stay. If you plan on cooking make sure to ask for a room with an oven. The only complaint is the managers welcome / snack nights. Could be better. Other than that, the srevice is great! Two staff notable mentions are Jill and Gabrielle..they were always very helpful and very courteous!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, VA
Level Contributor
217 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed August 1, 2014

I have stayed in many hotels up and down the Marriott hotel family. The Residence Inn generally is great for families for space, room rate, and the breakfast. This stay was less satisfying. Perhaps it was just this particular second floor, two bedroom suite.

Good: excellent front desk service, good clean, space and homey conveniences in suite, convenient location to Interstate 95 and to Potomac Mills, surprisingly quiet given proximity to Interstate (lots of trees helps), more breakfast seating space than most Residence Inns

Bad: bed too soft (worn out, seems to need replacement), toilet flushed only when handle held down for duration of complete flush, fair breakfast quality, breakfast buffet counter space is shorter than most Residence Inns inducing somewhat chaotic food/drink retrieval action, bedroom light switch by door controlled bathroom light and not one of the bedroom lamps (bathroom had its own wall switch for that light)

Room Tip: Back of the hotel facing the SpringHill Suites is quieter with less activity. Front of the hotel fa...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Oski_Bear_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, General Manager at Residence Inn Potomac Mills Woodbridge, responded to this review, August 2, 2014
Dear Oski_Bear_DC,

I am sorry to hear of your experiences here at the Residence Inn. I will certainly look into all the areas mentioned and take the necesary steps with my staff to improve for the next visit. I am happy that my staff took care of you. Thank you again for staying with us! My staff and I wish you a happy and safe summer!

Sincerely
TScott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

We stayed here almost three weeks during our transition from Minnesota to the DC area. Gabrielle and the whole staff were very friendly, super helpful, and always trying to make our stay better. The room was clean and cheery, the food they served (every morning and three nights a week!) was always fresh, hot, and very yummy. Not knowing anyone or the area we are going to live in for the next few years, they were always quick to give a cheery "hello, how are you?" and gave us awesome directions and even printed out a map for a farmers market we wanted to check out. I would recomend this Residence Inn by Marriott Potomac Hills to all of our family and friends coming for a visit, and if ever need be, THIS would be the first hotel we'd stay at again. :)

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank Margarquet F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, Delaware
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed at this hotel for 3 nights while attending a wedding in the area. The hotel was clean (I am really picky), and the breakfast was good. They had plenty of seats for breakfast which is rare. The Staff was wonderful and helpful. I wish I had the names of the staff members. Other family members stayed at the nearby Spring Hill, they stopped by and said that our breakfast and pool was better than the one at Spring Hill. Please give my thanks to your staff who worked the front desk Thur. 7-17 around 5:30 pm. They really took their time to help us!!! (one was a Redskin fan)

Room Tip: Stayed on the 3rd Floor, away from the elevators, it was quiet.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Antoinette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, General Manager at Residence Inn Potomac Mills Woodbridge, responded to this review, July 28, 2014
Greetings from Residence Inn Potomac Mills!

Thank you Mrs. Addison for staying with us. The staff and I are really happy you enjoyed your stay with us. I will be certain to share your comments with everyone, including Anthony (Redskin fan). Have a great summer and come see us again!

Sincerely,

Tiffany
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atwater, California, United States
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 22, 2014

I was only able to stay here one night, but enjoyed it thoroughly. As is always the case with Residence Inn, it was really clean and had everything anyone could want in accommodations, especially if you need to stay for awhile. It was very close to the I-95 for convenience, but protected enough to be really quiet. The staff were really helpful about everything, and there is certainly a lot to do and see in that area. And as always, the complimentary full breakfast and breakfast staff, the free parking and the free wi-fi are nice added benefits. Would definitely stay here again when in the area.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany S, General Manager at Residence Inn Potomac Mills Woodbridge, responded to this review, July 28, 2014
Thank you so much for staying with us! I appreciate any feedback my guests have for my staff and I. Have a wonderful summer and let me know if there is anything else I can do for you.

Take care!

Tiffany and Residence Inn Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

Amazing clean Rooms,Breakfast and evening Receptions and also 24 hour coffee is really nice. Staff are very friendly(10/10) and rooms(10/10) and food(9.5/10). has a good finness center and indoor pool.

Room Tip: the highest floor is the quietest
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank YousifElm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Potomac Mills Woodbridge

Property: Residence Inn Potomac Mills Woodbridge
Address: 14301 Crossing Pl, Woodbridge, VA 22192-4689
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Woodbridge
#5 Business Hotel in Woodbridge
#5 Romantic Hotel in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Potomac Mills Woodbridge 3*
Number of rooms: 106
Official Description (provided by the hotel):
The perfect mix of living room and working! The Residence Inn Potomac Mills is the best extended stay hotel; offering spacious suites with full kitchens. Mix it up with us after a long days work Monday, Tuesday and Wednesdays with complimentary appetizers. Conveniently located near the shopping Centers of Potomac Mills and Stonebridge. Need to get into Washington DC, we are just around the corner from 95 and 30 minutes from the downtown area. You can also take the Springfield metro which is just 11 miles from the hotel. Our friendly staff members are ready to spoil you, so come and check us out. ... more   less 
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Also Known As:
Residence Inn By Marriott Potomac Mills Hotel Woodbridge
Marriott Woodbridge
Residence Inn Woodbridge
Woodbridge Marriott
Woodbridge Residence Inn
Residence Inn Potomac Mills

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