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“All the basics nicely provided.” 4 of 5 bubbles
Review of Hampton Inn Potomac Mills/Woodbridge

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Hampton Inn Potomac Mills/Woodbridge
Ranked #4 of 16 Hotels in Woodbridge
New Jersey
Level Contributor
1,558 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 2,070 helpful votes
“All the basics nicely provided.”
4 of 5 bubbles Reviewed November 3, 2012

Nice, standard, reliable rooms is what you can expect. Free internet, good hot breakfast in the morning included in price (or free- you could call it), free coffee and decaf in your room make this Hampton Inn consumer friendly. On top of it a very convenient location with easy on/easy off the I-95 highway. The staff is friendly and actively tries to be helpful. The swimming pool is ready to accommodate handicapped patients. Good place to stay.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank podrozniczka60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 5, 2012
Thank you so much for staying at the Hampton Inn-Woodbridge, VA. I appreciate very much your quick review regarding your stay and sharing it at the same time. If there is anything that I could do for you in the future, please do not hesitate to let me know. Hope to see you again soon. Sincerely, Carole Isaac-Downs, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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405 reviews from our community

Traveler rating
    196
    103
    68
    27
    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Altoona, Pennsylvania
1 review
5 of 5 bubbles Reviewed October 31, 2012

The Front desk staff Rick and Nicole and all of the others that work the front desk are wonderful and very helpful, also the Breakfast by Marcia is great also. Carole alway is there and is the best GM. I have been coming to this hotel for 8 years plus and it is a wonderful place to stay.. just like home. Highly recommend this hotel

Mike H

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MIKE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 2, 2012
Hello Mike - Once again, thank you for staying at the Hampton Inn-Woodbridge VA. I take pride with our high accomodation and friendly service at our hotel. I am so delighted that you always experience this during your stays here. Thank you as well for writing about your experience and please rest assured we will do the best we can to always exceed your expectations. And please do not forget "We Always Love Having You Here" at the Hampton Inn-Woodbridge, VA. See you soon.
Carole Isaac-Downs, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Cayo, Ecuador
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

This is my first stay at this Hampton Inn. When I first got here the weather was warm, so the fact that my room did not have heat was not an issue. During the third week of my stay, hurricane Sandy was supposed to hit the DC area. The weather turned cold. I went to the front desk at about 8 pm to see about the heat situation; my room would not heat above 66. Immediately, the manager on duty came to the room to attempt to fix the problem. It worked, but only by one degree; the room now was at 67 degrees. At the mention that my room was still cold, I was put into a new room on the same floor. The night of the hurricane, the same manager ensured the guests were fed. We had pizza. Over the top CS; I plan on returning in December.

Room Tip: Do not use Room 405. The door is messed up, the screen on the window is broke and blows around in t...
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DrBublak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, November 1, 2012
Thank you so much for staying at the Hampton Inn-Woodbridge, VA.I do appreciate your honest opinion about your stay and spending the time to share your experience with us. I am happy that you were satisfied with your stay despite the room being cold. Please rest assured I will personally check that room again and make sure the heat is working perfectly. And once again, look forward to your visit here in December. Please feel free to let me know if there is anything else I could do for you. Sincerely, Carole Isaac-Downs, General Manager
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Flowery Branch, Georgia
1 review
5 of 5 bubbles Reviewed October 11, 2012

I have stayed at this Hampton Inn for the past ten times this year. There is not one time when I'm traveling and don't have a chance to call or go on line to make reservations. I call directly to the hotel and I have no problem getting a room and when I need to check in. Richard Money goes above and behond of his duties when it comes to his guests. No matter what your needs are he allways accomidates you in every way. Richard is well deserving to recieve a promotion to a higher level since he goes above what duties he performs at his level. He is Management material.

Room Tip: You need to stay here and see for yourself and the cleaneness of rooms, and the hospitaility of the...
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  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, October 12, 2012
Thank you for staying at the Hampton Inn-Woodbridge, VA. I also received your survey and thank you so much for the wonderful comments mentioning Rick Money. I am so happy you had a wonderful stay here. Please rest assured I will pass this message to Rick and would like to let you know at the same time, if you need anything please do not hesitate to let us know. Hope to see you back here at the Hampton!! Carole Downs, General Manager
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Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

I have been staying at this hotel for 8 years and their customer service is outstanding. The staff is very friendly and the hotel is very clean. I am treated like family when I come here and the GM is the best, 'Ms Carole always comes out and asks for you feedback and runs a great hotel. I would definitely recommend.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Saltexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, October 12, 2012
Dear Sal,

Again, it was a pleasure to serve you here at the Hampton Inn-Woodbridge VA. You have been one of our loyal guests here. At the same time, you have brought me a lot of your colleagues in the past and I would like you to know that I appreciate all the business and for always recommending our my hotel. Hope to see you here and please do not forget "We Love Having You" here at the Hampton Inn-Woodbridge, VA! Sincerely, Carole Downs, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilson, North Carolina
1 review
1 of 5 bubbles Reviewed September 23, 2012

Stayed at this before and the service was great. This time around it was not, the girl at the desk Nicole was very cold and have no personality. Very rude. I will not stay at this Hampton Inn again. Too bad because I travel alot and this Hampton Inn is right off 95.

  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank rita m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, September 27, 2012
Thank you for staying at the Hampton Inn-Woodbridge, VA. I also received your survey and I wanted to thank you as well for taking the time. I take pride with our high accomodation and friendly service at this hotel and I am so sorry it was not the case during your stay here. I will personally look into this issue you had with one of our front desk so that others will not be disappointed as you were. Again, please accept my apologies and if there is anything else I could do for you please let me know. Carole Isaac-Downs, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pacific palisades, ca
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed September 12, 2012

We stopped unexpectedly in Woodbridge, from Monticello on our way to Alexandria, after a long day visiting Thomas Jefferson's home and several hours on the road we were exhausted. We walked into the lobby late in the evening without reservations and meet Marcia who was probably the most friendly night manager I have ever encountered. She was able to accommodate our room request and did not price gouge on our last minute booking. The hotel is pretty standard Hampton inn quality from rooms to their typical breakfast. But, again the exceptional customer service made it a delight to stay here.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank clubcar165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carole D, General Manager at Hampton Inn Potomac Mills/Woodbridge, responded to this review, October 13, 2012
Thank you for staying at the Hampton Inn Woodbridge, VA. I take pride with our high accomodation and professional and friendly service at our hotel and I am so glad you have experienced this during your stay here. We hope to see you again at the Hampton Inn-Woodbridge, VA! Carole Isaac-Downs, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Potomac Mills/Woodbridge

Property: Hampton Inn Potomac Mills/Woodbridge
Address: 1240 Annapolis Way, Woodbridge, VA 22191-1100
Phone Number:
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Woodbridge
#6 Family Hotel in Woodbridge
#7 Business Hotel in Woodbridge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Potomac Mills/Woodbridge 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Hampton Inn Woodbridge Hotel Woodbridge
Woodbridge Hampton Inn

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