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“Disappointing” 3 of 5 stars
Review of SpringHill Suites Potomac Mills Woodbridge

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SpringHill Suites Potomac Mills Woodbridge
3.0 of 5 Hotel   |   14325 Crossing Place, off exit 158 on I-95, Woodbridge, VA 22192   |  
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Ranked #6 of 16 Hotels in Woodbridge
Certificate of Excellence
Rockford, Michigan
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Disappointing”
3 of 5 stars Reviewed July 8, 2012

Stayed here on points, thank goodness because I would have been frustrated to pay. The room layout is unusual, but the bigger challenge was trying to keep it cool. Halls are not air conditioned and being on the top (6th) floor, we had to put pillows at the crck under the door at night to keep the heat out.

It was nice to have a fridge and microwave in the room. Pull out bed is better than most but queen beds seemed a bit small.

Property was not as clean as expected for Marriott and the beds were a bit hard. Free breakfast was typical but not ready on time... We waited 25 min. On check out day and left at 7:15 because only a few things were close to ready.

The pool is very small but the work-out room is bigger than most.

I won't stay here again.

Room Tip: Pick a mid floor room away from elevator. Covered parking is available in back.
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank GermanGemini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review, July 11, 2012
Dear Guest,

I do apologize for the experience you had during your previous stay with us in Woodbridge, VA. We had experienced a mechanical issue with one of our AC units that supplies the air to the guestroom hallways and are working hard to get this fixed as soon as possible, I can understand how uncomfortable this can be when it is 100 degrees outside.

Please accept my apologies and I do hope that you would consider staying with us again. Please do not hesitate to contact me directly if you should have any other questions.

Best Regards,

Laura Niarhos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

268 reviews from our community

Traveler rating
    144
    84
    24
    4
    12
See reviews for
102
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Moreisville
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 4, 2012

So I decided to stay here for just one night while passing through the Virginia/DC area. On many occasions I stay in downtown DC at places like the GWU Inn in Foggy Bottom. However this time I wanted to stay far outside the city and do some driving. When looking around for a hotel this one popped up with good prices and a good reviews so I gave it a chance. I must say, I was not disappointed. The hotel is nestled back behind a shopping plaza with easy access to the main highway but far enough back to be "out of the way." The staff are all very pleasant and will do whatever they can to make your stay comfortable. The room decor is nice and the floor plan is well thought out. My room included the continental breakfast, which did not set any world cuisine records, but sufficed for a single day. If I have a need to stay in this area again, I will indeed use this hotel.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at SpringHill Suites Potomac Mills Woodbridge, responded to this review, July 11, 2012
Dear Guest,

Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us.

We look forward to your future visits!

Best Regards,

Laura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Virginia
Level Contributor
126 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 2, 2012

Stayed here for 1 night during power failure throughout the DC area. The hotel was an air conditioned Godsend - modern and pleasant with good-sized rooms. The breakfast was standard, the fitness center was better than average. The rooms separated the toilet from the shower into 2 rooms, with frosted glass sliding doors. I'm not a big fan, since the whole room lights up when you use the bathroom in the middle of the night. Additionally, the AC unit was inadequate to cool the entire room. As a result, the bed next to the unit was cold and the couch on the far side of the room was hot. The staff was helpful and pleasant - they worked hard in a crisis to make sure all us "refugees" were comfortable!

  • Stayed June 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Military_Traveler11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 27, 2012 via mobile

Stayed recently for trip down south. Very modern interior. Rooms had a loft apartment feel. Very cool car wash shower. Great breakfast included with stay. Clean fresh rooms that I would look to stay in again.

  • Stayed May 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank OhFace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2012

Service was exceptional. Outstanding breakfast -- hot oatmeal not out of a packet! Lots of choices. And
breakfast area not crowded. Really found this excellent.

Room Tip: Exceptional handicapped rooms -- close to elevator. Options on types of pillows, etc. are extraord...
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kentuckybabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville
1 review
5 of 5 stars Reviewed April 10, 2012

Thanks to Mary and Jaffinee from the beginning to the end of our stay was great. The most pleasant greeting I have ever had Great Job ladies!! The hotel is located in an awesome place everything you need is right there.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Island, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 3, 2012

As a premier soccer club, we travel around the states very often. Regardless of win and losses, our hotel stays are what seperate the good from bad road trips. I can not say enough about the SpringHill Suites in Woodbridge. Clean, friendly, accomodating and over the top service helped make our athletically sucessful trip, "one for record books"! The biggest shout out goes to Dean Polende for his exception eye for detail and recognition of guests needs even BEFORE the request! Additionally the "breakfast crew" made our days with their upbeat attitudes, warm personalities and smiles. Being a manager of a five star resort back home...I am a tough critic on the road. Dean and gang...you did not dissapoint!

Todd Lee
Grand Island, NY

Room Tip: Suites have a pull out sofa that is kind of seperate for the snoring Husbands!
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank toddlee11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Potomac Mills Woodbridge

Property: SpringHill Suites Potomac Mills Woodbridge
Address: 14325 Crossing Place, off exit 158 on I-95, Woodbridge, VA 22192
Location: United States > Virginia > Prince William County > Woodbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Woodbridge
#4 Romantic Hotel in Woodbridge
#5 Family Hotel in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Potomac Mills Woodbridge 3*
Number of rooms: 98
Official Description (provided by the hotel):
The SpringHill Suites Potomac Mills Woodbridge is an all-suite hotel located near the Potomac Mills Outlet Mall plus we are right off I-95. We're conveniently located near Historic Occoquan, Fort Belvoir and Quantico Marine Corps Base / Museum so getting where you need to go is hassle-free. If you are traveling into Washington DC, we are just 24 miles south or 8 miles to the Franconia/Springfield Metro Station. Our suites offer separate areas for working and resting, as well as free Wi-Fi and parking. Perks like refrigerators, microwaves and pull out sofa are great for families and extended stays. Mornings include a free breakfast buffet with a variety of hot and cold items. Unlike our surrounding hotels, we offer a limited amount of garage parking, great for winter stays. Enjoy a swim in our indoor pool or workout in our fitness center. Host your next meeting in our 1000 square feet of meeting space and a business center. It's all waiting for you at the SpringHill Suites Potomac Mills Woodbridge. ... more   less 
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