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“Panoramic mountain view - awesome solitude” 4 of 5 bubbles
Review of Wintergreen Resort

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Wintergreen Resort
Ranked #1 of 1 Hotels in Wintergreen
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Panoramic mountain view - awesome solitude”
4 of 5 bubbles Reviewed November 12, 2013

My husband and I stayed at wintergreen resort for a long weekend celebrating our 17th wedding anniversary. We wanted to chill out, reconnect and tour the local wineries. Our mission was accomplished at wintergreen. We spent our mornings enjoying the resort, the scenery and relaxing. Our afternoons were spent visiting some of the nelson county wineries and our evenings enjoying the fireplace and friends. To enjoy our wine tours to the "Max", we contacted Rick Montoya-1st Call Transportation - who provides excursions to the vineyards allowing us to thoroughly enjoy our wine tasting adventure by visiting a number of wineries without having to drive. Wintergreen and 1st Call Transportation helped make our 17th anniversary a memorable one. We plan to journey back to wintergreen with the kids next time.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank G J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review, November 19, 2013
Dear GJ,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay and had the opportunity to enjoy the many wineries in the area and that your anniversary here at Wintergreen was a memorbale one. We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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368 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Williamsburg, Virginia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

We enjoyed an awesome weekend in the mountains at Wintergreen. The golf club restaurant was the best! We especially enjoyed hiking some of the trails. Get a map and go do it! The views are spectacular and some of the hikes were quite tough.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Lodging, Director of Lodging at Wintergreen Resort, responded to this review, October 24, 2013
Dear Carolyn C,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay and had the opportunity of hiking our trails at the resort and dining at our newly upgraded Devils Grill Restaurant with a spectacular view from the patio. We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Riding, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 19, 2013

My husband and I went to Wintergreen for our 10-year wedding anniversary. Despite it raining nonstop the entire time, we love it. The people are friendly, and the natural beauty is breathtaking, even when raining. We loved hiking, and the food was great. Our condo/townhouse was the perfect size and in great condition. The huge, sprawling property made you feel like you had the place to yourself. It wasn't crowded, and the value was great for the price. The only downside was the Spa. The therapists did not have good technique, and the price was way too high for the quality of the service provided. We will definitely be going back, but will be skipping the spa. The bed was pretty uncomfortable as well.

Room Tip: Skip the spa, but everything else is pretty awesome.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Mandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Wintergreen, Director of Lodging at Wintergreen Resort, responded to this review, October 21, 2013
Dear Mandy P,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay . I am sorry to hear that the Spa experience did not meet your expectation. I would welcome the opportunity to discuss your experience in order to offer feedback to the manager and therapists. We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

We enjoyed staying at Wintergreen during the Labor Day week end. We got a great rate for a two night stay in a lodge unit. The unit was recently remodeled in warm, earthy tones. It had a small kitchen and a separate bedroom. The unit we were originally given didn't work for us, and the front desk quickly remedied the situation and moved us. All of our interactions with the front desk were very positive. Wintergreen has really stepped up customer service! We had a great week end enjoying the craft show, the bbq, and the local beers. The music was great too! We enjoyed our meals at The Edge. The food was good, and the views were fantastic. We also enjoyed drinks at the bar. Another plus for visiting Wintergreen is all of the wineries and breweries that are near by. We had lunch at the Blue Mountain Brewery on our way to Wintergreen. We enjoyed our beers and food. I really like Wintergreen, and even though I've never stayed in the winter, I think Wintergreen has lots to offer during all seasons.

Room Tip: Stay in a lodge room/unit and ask for a mountain view!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ATravelingGirl09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Wintergreen, Director of Lodging at Wintergreen Resort, responded to this review, October 21, 2013
ATravelingGirl09

Thank you for providing feedback from your recent stay with us. We are so happy to read that you enjoyed your stay . We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

I hosted an overnight event in early October that included a meeting, golf, spa treatments, fishing, and other services. The feedback I recieved from my guests was outstanding for the food, the service, and all the activities (especially the spa). This is my third year in a row doing this event and this feedback is consistent.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Enjoys_to_Travel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Wintergreen, Director of Lodging at Wintergreen Resort, responded to this review, October 21, 2013
Dear Enjoys_to_Travel,

Thank you for providing feedback from your recent stay with us. We are so happy to read that you and your group enjoyed your stay once again. We take great pride in our resort and service and the amenities we have to offer our guest, and are pleased to read that we once again made a memorable experience for you. We look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, PA
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed October 18, 2013 via mobile

My family of three stayed in a compact but well decorated "easy access" condo for two days. Unfortunately the entire time we were there the fog and light rain were constant. This happens at the top of the mountain. But each day we drove...carefully down the zig zag road....to the valley and it was either just overcast or actually sunny. Nothing wintergreen can do about this but worth noting. Somewhat depressing environment. Maid service excellent at condo. Two problems we encountered: no cell reception and inconvenient grocery store hours. The former was frustrating but the later should be better handled by the resort. Out if frustration I went to the reception area to ask where I could obtain milk tea and sugar. I was told I could drive to waynesborough. That's 20 miles away on zig zag roads...at night. Wouldn't it be nice to have a few small items available at the desk for purchase? Service is important in any industry but your folks,for the most part, were flat faced

As

Stayed October 2013
Helpful?
2 Thank katlady1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Wintergreen, Director of Lodging at Wintergreen Resort, responded to this review, October 21, 2013
Dear Katlady1,

Thank you for providing feedback from your recent stay with us. We have had our share of rain this year and in a mountain setting it can be a little depressing when the fog makes our property less visible . Cell coverage is spradic around the resort based on your carrier and we try and advise guests as best we can on this issue. I have passed on your comments regarding the options you had been given in regards to convenence items that you needed and how to assist the guest in obtaining them without having to drive off the mountain into the nearest town. I hope you will visit us again in the near future and see the resort in its wonderful fall color, We look forward to welcoming you back If I can be of any assistance, please do not hesitate to contact me at 434-325-8212, Geoff Truslow, Director of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsport, Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 11, 2013

Beautiful views of the Blue Ridge mountains. Stayed in the Mountain Inn. No elevators, lots of stairs, even in the condo itself. Very out-dated lodging with bathroom on main level and bedroom in a loft area (more stairs) on second level. Won't stay in a lodge room again. No hotel on the property. Best bet is to try to rent a newer, updated condo from someone you know there. The restaurant at the golf course is nice; the others are adequate. Nothing going on during the weekdays there; even the coffee shop is closed during the week. Not enough business.

Room Tip: All units are privately owned; so there is no way to choose a room. There are several ways to rent a...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank TNLADY155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofLodging, Director of Lodging at Wintergreen Resort, responded to this review, October 14, 2013
Dear TNLady155,

Thank you for providing feedback from your recent stay with us. I apologize that the layout of the condo was not to your liking. You are correct that each individual unit is privatley owned that we manage and each are decorated to the owners taste. I have forwarded your comments to the appropriate department to review and then work diligently with our rental owners to update their condos to more modern themes and colors. We do appreciate your feedback and we use our customer responses to fix the things that we failed in to make yours and each guests a memorable one. I am happy to discuss your entire stay at your convenience if you would allow me the opportunity. You can contact me directly at 434-325-8212, Geoff Truslow, Director of Lodging.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wintergreen Resort

Property: Wintergreen Resort
Address: Route 664, PO Box 706, Wintergreen, VA 22958
Phone Number:
Location: United States > Virginia > Wintergreen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Wintergreen
Price Range (Based on Average Rates): $
Number of rooms: 242
Also Known As:
Wintergreen Hotel Wintergreen
Wintergreen Ski Resort Virginia
Wintergreen Resort Virginia

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