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“not my best stay in a Best Western”

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Best Western Lee-Jackson Inn & Conference Center
Ranked #8 of 25 Hotels in Winchester
Reviewed November 21, 2013

Bugs in the room, very noisy between rooms, lukewarm water, etc.. We have a cat and I fell that we were put in a room where cleaniness and up dating wasn't important. The microwave was not working properly and the freezer in the fridge was not freezing.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Doffie1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Owner at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded November 22, 2013

Thank you for your review of our property. We sent you an email earlier today offering you a free room for your next trip to Winchester. We hope to see you again and that you will have a better stay.

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657 - 663 of 824 reviews

Reviewed November 15, 2013

Very convenient excellent location. Restaurant in hotel was very good. very nice restaurants close by. all the employees made you feel welcome. Didn't play golf, but the course looked as if it were in very good condition. Spa was close by

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Best Western
Thank Chave2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Owner at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded November 18, 2013

Thank you for your review. We appreciate your business and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

Hotel should be torn down and rebuilt! Odor upon entering rooms. Broken furniture, uncomfortable beds, drafty rooms, HVAC not working properly. Escort Drivers allowed to idle/rev diesel engines at 5:00 AM for at least 45 minutes (parking is in front of your doors). Due to doors not sealing properly, diesel fumes enter into your room. Registration area is small (too much furniture in there); if one person is standing at counter, no room to walk between the guest and the furniture to get to the door of Perkins Restaurant. Be careful when parking car at your door - drainage area (not marked) undercarriage of car gets scraped if you pull up too close to the cement parking curb.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Ruth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Owner at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded November 18, 2013

Thank you for giving us a try. I'm sorry you were disappointed.

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Reviewed November 13, 2013

Having bad experiences at other best westerns, I hadn't stayed in one in many years, but since this was a good location to what we wanted to do in Winchester, Va. I thought I would give it a shot. Very clean and room was in good repair. Not much noise at night. Will stay here again.

  • Stayed: September 2013, traveled as a couple
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1  Thank producers63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Owner at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded November 18, 2013

Thanks for your review. We appreciate your patronage and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

Location- Hotel is conveniently located near I-81 but I had difficulty finding the check in. Facilities- It is an older facility but good value for the price. The exercise facility was adequate for my purposes and clean. The outdoor pool looked was closed for maintenance. Parking-Adequate outdoor parking lot Nearby- You are within 20 minutes walking distance of several restaurants and grocery stores. It is a 10 minute drive to the lovely & historic Winchester old town pedestrian district.

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Best Western
Thank glenw947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Owner at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded November 8, 2013

Thank you for your review. We do appreciate your business and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

Booked this hotel on short notice because my regular hotel in Northern Virginia was charging thirty dollars more for the night. Large hotel of two stories. Staff knew my name as I checked in after asking my first name, had my keys and paperwork ready, and were very friendly and sharp. Room was incredibly clean, and TV had many signals and worked well, as did Wi-Fi. Young lady at checkout was also very friendly and sharp, and made my leave-taking a pleasure itself. Hotel offers a 2.50 voucher for breakfast in an adjoining Perkins. Very good Perkins, where I got two eggs over grilled veggies for, essentially, $2.50! Excellent waitress. Only downside was noise from a talkative neighbor who left at 5:30, and car doors whose noise was amplified due to my room's hallway location. I turned on some classical music and actually slept late. Unexpectly fine stay.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Best Western
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Owner at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded November 5, 2013

Thank you for your review. We appreciate your patronage and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

Convenience to interstate is its best feature. The heat doesn't work, 40s outside. Carpet needs replacing. Room appears to be clean but towels are scratchy. Perkins restaurant attached and you get a $2.50 coupon off of breakfast. There is a microwave, fridge & free wifi. Decent tv. Not attractive exterior. Quiet, so far.

Room Tip: Ask for quiet location
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  • Stayed: October 2013, traveled with family
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Thank ponchy6567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donald v, Manager at Best Western Lee-Jackson Inn & Conference Center, responded to this reviewResponded October 30, 2013

We apologize for the fact that your heat did not work. We do hope to see you again and promise this will not happen again.

Don Vaden

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Additional Information about Best Western Lee-Jackson Inn & Conference Center

Address: 711 Millwood Ave, Winchester, VA 22601-5168
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Winchester
#11 Romantic Hotel in Winchester
#12 Family Hotel in Winchester
Price Range: $73 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Lee-Jackson Inn & Conference Center 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Best Western Lee-Jackson Hotel Winchester
Best Western Lee-Jackson Inn And Conference Center
Best Western Winchester
Winchester Best Western

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