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“It's okay...nothing special.” 3 of 5 stars
Review of Candy Hill Campground

Candy Hill Campground
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Candy Hill Campground
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Grottoes, Virginia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“It's okay...nothing special.”
3 of 5 stars Reviewed September 3, 2013

We stayed over Labor Day weekend. I have to agree with the other review that said it feels like you are being watched like a military base. I got the same feeling. We didn't have sewer hookup so we had to use the bath house. It's okay...nothing special. There are no shelves to put anything on like soap, shampoo, etc. I had to set it on the floor. The shower curtain didn't even cover the entire opening. When you're done with the shower you have to reach outside the shower to a bench and grab your towel and clothes. It's just not a good setup. All that being said, the campground is very well kept and very clean. The close proximity to the interstate, Walmart, IHOP, Applebee's are all a plus.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank LOVINITNOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Phoenix AZ
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 30, 2013

This was our second time staying at Candy Hill. We've had great experiences both times. The staff is friendly and our request for sites were met. As we overnighted both times we didn't get to enjoy the facility's pool, etc. Easy access from the freeway.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Retire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 29, 2013

This campground has some ups and downs but overall the poor customer service and drive for "bottom dollar" really put a damper on my stay.

Pros:
- Proximity to interstate
- Cleanliness of sites and facilities
- Some lower employees are very friendly

Cons:
- "Nickel and Dime" attitude
- $4 per guest per day (manager seriously considered charging five month old)
- Hourly charge for wifi
- Very pricey camp store
- Management seems weary of campers; Feel watched like a military base
- RVs are packed very close; Many have little room for awning and relaxing outside
- Sewer smell permeated camp sites after small rain and during any wind gusts

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
6 Thank mborotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2013

We selected Candy Hill for a half -way point for a family camping weekend. We did not realize how close it was to the highway. The sites are very close together, so awnings, power, water and septic lines are an issue, either avoiding or walking over. The pool and recreation room were nice. The restrooms could use some updated shower heads and perhaps a little more daily monitoring. The management could use some lessons in customer service. We needed to purchase some items, and rather than go to Wal-mart across the street, we decide to go to the campground store. One of the items we were looking for was half and half for coffee but, they had run out. My sister-in law, went up to the counter to pay for other items before I did and was discussing the half and half with the sales associate and the KIND associate gave my sister-in-law, 6 half and half creamers. My sister-in -law left the store, but I was still in there and I heard the manager/owner reprimand the associate for giving the creamers away and not charging 10 cents each, as it cuts into profits. This is very sad, he is stepping over a dollar to pick up a nickel. Because of this, I cannot recommend staying here. The associates seem to be hard workers and I wonder if they are appreciated.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
6 Thank Becky7447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, New York, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 16, 2013

On paper this campground seems to have it all. It's a rip off whether you stay for a night or a week. All sites are tiny and depending on your rig you may not be able to roll out your awning. If you want a fire(in which they will bring you a fire ring-never heard of such a thing) you have to worry about sparks on your awning and the person next to you. We ate at the very small picnic table(which was on a severe slant-no other place to put it). Id say the grass was a 4 foot wide strip. The sewer of the person next to us was about 2 feet away from our table. All the sites are like this. We stayed a week with another couple to enjoy riding our motorcycles.We're from upstate NY They had told us when we booked that they could accommodate us and our trailers. Instead my friends had to keep there trailer down the road in a field which was very dangerous trying to get our bikes in and out of the ramp everyday. When brought to their attention the owner was cold and gave another unacceptable option and said "These are your choices" He wouldn't let them keep the trailer closer to us because he didnt want it sticking out in the road at all. YET when people pulled in next to them with a car in tow, THAT tow vehicle was in the road. Ans so were the next 4 campers that used that site while we were there. The showers, laundry and bathrooms stunk and were dirty. Campers never stayed long, Its more for transients but the price is too much for a one nighter. Oh and they cheated us on Good Sams discount. We reported it to Good Sams and they said they shouldnt have done that.They didnt give us full discount because they deducted it from all the taxes. Hard to explain. Watch your bill. We were so fed up that we left a day early. Find somewhere else to go. I havent even stated everything. Oh and the kiddy pool is a little plastic pool like I use for my dog outside. It is stuck in the corner of pool area

Room Tip: It might be quieter if you stay in the back away from the expressway. But I doubt it. All sites are...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Denise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 8, 2013

Campers should be aware that camping at Candy Hill Campground, Winchester, VA, is at your own risk. A tree fell on our (brand new) RV while we were there. The management’s response, "we were nice to you and took the tree off your unit, we could have told you to contact a tree trimming service and have the tree removed at your expense." We were stunned by such a response and lack of empathy from a business that is supposed to be in the hospitality business. To make matters worse, they moved us to a narrow dirt site overlooking a cliff in which we could walk around the unit or open the awning. Two days later, they mowed the site next to us and shot stones across the side and top of our RV. These folks are only interested in your money, not your experience. Be very careful staying at Candy Hill Campground in Winchester, VA.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank IlDucaIlDumpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

Called from the road for reservations. Was met by a greeter who escorted us to the site and waited until we were hooked up before leaving. Friendly and professional. Clean and neatly kept facilities. Great for an overnight or weeks visit!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bee Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candy Hill Campground

Property: Candy Hill Campground
Address: 165 Ward Ave, Winchester, VA 22602-2250
Location: United States > Virginia > Winchester
Hotel Style:
Ranked #2 of 3 Specialty Lodging in Winchester
Number of rooms: 104

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