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“Nice place for a stop over”
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #11 of 25 Hotels in Winchester
K-W
Level 5 Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice place for a stop over”
Reviewed September 3, 2013

This hotel gave us everything we needed after a long day's drive - a quick check in, a quick dip in the pool for the kids, and a quick drive over to the nearby Apple Blossom shopping complex which had just about everything you could possibly need (grocery, mall, chain stores, restaurant varieties, etc., even a Hobby Lobby to pick up art supplies for the kids to use in the car). Beds were about as comfortable as you could expect and the breakfast was decent enough, won't find anything fancy there but at that price point, can't ask for any more than that. For what you're paying there, you're getting more for the buck than what you'd pay at some of the other places at $40-60 more for essentially many of the same things.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pb630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, General Manager at Sleep Inn & Suites, responded to this review, September 6, 2013
Dear pb630,

Thank you very much for staying with us and for the great feedback. We are very happy that you enjoyed your stay with us and that our team accommodated you as needed. Indeed, it is a very fair review. Our team will be very happy to read your experience.

Thank you for choosing our services, we look forward to seeing you with us.
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400 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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English first
Norfolk, VA
Level 6 Contributor
178 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 2, 2013

This hotel is just off Interstate 81. Convenient to restaurants, Apple Blossom Mall half mile from hotel. Breakfast was just average. Clean and comfortable room. Front desk staff friendly and helpful.

Room Tip: Reasonable rates.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WVUFanNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, General Manager at Sleep Inn & Suites, responded to this review, September 3, 2013
Dear WVUFanNorfolk,

Thank you for submitting your review about the Sleep Inn & Suites, Winchester, VA. We are so glad that you chose to stay with us! We know you have a lot of options here in Winchester, VA. We are always happy when you tell others about your great experience. We hope to see you again soon!

Thank you,

Beck Kasymbekov
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Level 6 Contributor
645 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed August 31, 2013

This hotel is in a quiet location just off of the highway and in a commercial area near various chain restaurants and retail. It is within a couple miles of the historic downtown area with dining and shops. The hotel was comfortable, well maintained and the staff were efficient and courteous. Without asking we were "upgraded" into an "accessible" king that gave us a little extra elbow room and space. The included breakfast was simple but plentiful, even though the "rush" had the breakfast room pretty jammed. While you can certainly find fancier places to stay this has to be one of the best values for the dollar in this area.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ROCtraveler30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, General Manager at Sleep Inn & Suites, responded to this review, September 3, 2013
Dear ROCtraveler30,

Thank you so much for such a wonderful review! We are happy to read that you were satisfied with your stay. Thank you very much for mentioning about the location of our hotel. I will be sure to share your comments with the staff. Our goal is to provide our guests with a memorable and great experience from start to finish.

Our entire staff is looking forward to welcoming you back! Please feel free to call us if you need anything.

Thank you,

Beck Kasymbekov
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Waterloo, Canada
Level 6 Contributor
308 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed August 30, 2013

The staff is very accommodating, the room, while not having a great view, was spacious, clean and very well maintained. The hotel is conveniently located to shopping and restaurants and there is a 10% discount if you show your room key at a few chosen restaurants in the area. The breakfast was in a large well appointed room just off the lobby and the young lady is charge of the area was excellent. The offerings were more than acceptable and fresh. We would not hesitate to use this location anytime we were in the area. COSTCO is right across the the street from the hotel Nice.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aegiss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, Manager at Sleep Inn & Suites, responded to this review, September 3, 2013
Dear Aegiss1,

Thank you very much for the wonderful review about your recent stay the Sleep Inn & Suites, Winchester, VA. We are happy to read that you loved the convenient location of our hotel and thank you for mentioning about the 10% discount offered by nearby restaurants.
We look forward to welcoming you back in the near future!

Thank you,
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Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 23, 2013

We had a king room, but the front desk suggested us to get a double room. We checked both types and liked the double beds, because it was roomy and had many towels. In king there were only two sets of towels, but in double there were four sets of towels. 4 big bath towels, 4 hand towels, 4 wash cloths and 1 bath mat. We had a micro, coffee pot, hair dryer, ice container, reg and decaf coffee, sugar, creamer and stirrers in small packs, nice LCD TV, iron and ironing board, telephone, radio-alarm clock, pen, note pad, laundry bag, walk in closet with hangers.

Pool was very nice, warm and clean. The only bad thing is it was full of kids in the evenings. I wonder why parents do not look after their kids. There were so many kids and a few adults only. A lady from Front Desk had to come to the pool area several times and put fresh towels. The good thing she had asked those kids ages and told they were not allowed in the pool area without adult supervision.

Breakfast was good. I have no complaints about it. Coffee was always available. There were two waffle maker machines and of course there was a line for the waffle makers. Fruits were fresh.

Parking lot well lit.

Restaurants nearby in a walking distance.

It was a quite hotel. No midnight parties. No traffic noise.

They honored the AAA discount.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, General Manager at Sleep Inn & Suites, responded to this review, August 29, 2013
Dear Billy C,

Thank you very much for your review! It is indeed very nice to read such a compliment. I know that our team members will be very happy to read your great feedback. It is great to know that you very fully satisfied with the service provided.

We look forward to serving you again!

Thank you,
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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 16, 2013

Literally just checked out (10 Minutes ago), stopped here on our way home to NY. Read the reviews of hotels in the area before finally deciding on Sleep Inn. Overall hotel seemed nice. Excellent location. Close to many options for dining. Breakfast this morning was really good, clean eating area and the woman in charge was friendly and helpful. The room seemed nice enough. The downside is that when we used the bathroom sink last night the water didn't drain.. and was still sitting in the sink when we woke up this morning (gross!!).
So needless to say, no one brushed their teeth which after driving all day yesterday and having to be on the road all day today isn't really a good feeling.
The bathtub was the next best part of the room. The metal drain stopper wouldn't stay up. So while taking a shower and standing in 4 inches of water, I ended up cramming one of the little wrapped soaps under the edge of the stopper which lasted a couple minutes before having to reposition it (it's still there). So I decided to pass on making my children take showers. I don't feel that having them stand in water while taking a shower is safe. Anyways this morning when checking out, the woman at the front desk asked if everything had been ok. We very nicely told her about the drains and her response was that she would add it to the list and the maintenance man was going to be really busy today... Okay so no apology or an I'm sorry just printed our bill and said thanks. I now plan on calling Choice directly. Bottom line is that I probably wouldn't stay there again more because of the lousy way that woman handled our complaint. Overall not a bad hotel for the price.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank travelmom4999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, General Manager at Sleep Inn & Suites, responded to this review, August 19, 2013
Dear ravelmom4999,

Thank you for taking the time to submit your review regarding your recent stay at Sleep Inn & Suites, Winchester, VA.

First of all thank you very much for choosing our services and staying with us. And I would like to apologize on behalf of our hotel for failing to meet your expectations regarding problems with the sink stopper, the tub stopper, and as well as the Front Desk employee’s response on your recent visit. I have shared your feedback with the housekeeping, front desk and maintenance teams to ensure we handle these types of situations differently in the future.

I went into 206 and would like to inform what caused the problem. I am attaching three different photos on how to use the sink and tub stoppers. In order for the tub stopper stay up, one needs to lift and turn it clockwise. Regards the sink stopper, there is a lever behind the faucet, it needs to be pushed down to open the stopper.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Winchester, VA.

Thank you,
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Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 15, 2013

I am now staying at this property (Sleep Inn & Suites) again. I had stayed here couple of months ago and I liked this hotel and its fellows. I am a Choice Privileges Diamond member and I have stayed in many hotels. This one became my favorite place to stay. My family spends much of the time at the pool. In the evenings if there are many people in the pool, we go into the breakfast area and watch that big TV. It is very nice to have this kind of entertainment for the kids, while our father sleeps in the room. The breakfast is great; do not even think of going anywhere else. Employees of this facility are the best ones I have ever seen. They are very knowledgeable and courteous. Plenty of parking space. Quite in the evenings and nights.

There is a Golden Corral Restaurant next door the Texas Steak House not far away, these two restaurants offer 10% if you tell them you are staying at Sleep Inn.

This hotel has the best price in the area. I know, it is not a 4 or 5 star, or a full service hotel, but it is well worth. You go somewhere else and end up paying around $ 109 and up, why bother? Of course there is no comparison with the "motels" in the area. I believe you cannot compare these two things, I mean a hotel and a motel.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank April J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager G, General Manager at Sleep Inn & Suites, responded to this review, August 19, 2013
Dear April J,

Thank you for taking the time to submit your review with such a positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words.

We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in Winchester, VA.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 140 Costello Dr, Winchester, VA 22602-4306
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Winchester
#4 Romantic Hotel in Winchester
#4 Family Hotel in Winchester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 72
Official Description (provided by the hotel):
Sleep Inn & Suites hotel in Winchester VA near Shenandoah UniversityThe Sleep Inn & Suites® hotel is conveniently located in the charming town of Winchester, less than one mile from Shenandoah University. This Winchester VA hotel is close to the Winchester Medical Center, the Winchester Regional Airport, Dinosaur Land theme park and Summit Point Raceway.For history buffs, the Winchester area is home to George Washington's Office Museum, the Stonewall Jackson House, the Stonewall Jackson Museum at Hupp's Hill, the Old Court House Civil War Museum, the historic Belle Grove Plantation and Cedar Creek Battlefield.For shoppers, Millwood Crossing, a renovated apple-packing warehouse, is home to several specialty shops, galleries and apple products. Visitors will enjoy an array of restaurants and cocktail lounges located in the surrounding area.Guests of this Winchester VA hotel will wake up each morning to a Free Morning Medley Hot Breakfast, including hard-boiled eggs, hot and cold cereals, Danishes, assorted breads and muffins, fresh Belgian waffles, fresh fruits, juice and, of course, the selective coffee.The hotel also offers additional amenities and features, such as free local calls, free weekday newspapers and free wireless high-speed Internet access.For a special treat, take a dip in the indoor heated pool. To keep everyone in shape, the on-site fitness center features a variety of cardiovascular and weight training equipment.Those traveling on business will appreciate conveniences like data ports, voice-mail, telephones and the business center, complete with computer, Internet access and fax and copy machines.All tastefully decorated guest rooms come equipped with coffee makers, hair dryers, irons, ironing boards and cable television with HBO. All rooms feature additional amenities like microwaves and refrigerators. Whirlpool suites and handicap accessible and non-smoking rooms are also available.Coin-operated laundry facilities and valet cleaning services are provided for guest convenience. The Sleep Inn & Suites hotel provides friendly customer service, relaxing accommodations and affordable rates to all types of travelers.We look forward to your visit. ... more   less 
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Also Known As:
Sleep Inn Hotel Winchester
Sleep Inn , Inn And Suites
Sleep Inn Winchester
Winchester Sleep Inn

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