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“Clean and comfortable hotel”
4 of 5 bubbles Review of Towne Place Suites

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Towne Place Suites
Ranked #16 of 25 Hotels in Winchester
Rochester, New York
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Clean and comfortable hotel”
Reviewed September 9, 2013 via mobile

We stayed at one of the suites. We were informed by the manager that our original suite was flooded by another guest but we were able to get a smaller one at a reduced rate. She also ensured a late check in for us. When we arrived the night clerk also offered the late check out and extra points, but apparently it wasn't communicated down the chain. So in the morning we were asked to check out at regular time, but stayed later after the clerk verified it with the manager. Overall the suite was very spacious, large bathroom and kitchenette with the essentials, fridge and microwave. bed was comfortable. I would prefer more healthy choices at breakfast, it was mostly frozen foods and sugary cereals, simply hard boiled eggs would be nice and maybe more fruit. Still I felt it was a good value and would stay there again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluepanther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
    80
    98
    48
    22
    14
See reviews for
108
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
Bardstown, Kentucky, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 7, 2013

Very hard to find, marked well at Interstate, but when we got off and followed the signs we ended out in the boonies. Had to call the hotel to get directions. No road signs at entrance.
Nice hotel, clean and very colorful, staff was great ,greeted us and opened doors, Housekeeping, front desk, and even breakfast lady greeted and talked to everyone.
this is a hotel I would go out of my way to stay at.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsford, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 6, 2013

I would have given this property the highest rating, except for one glaring problem. The access for handicapped folks is awful. Can't understand the lack of automatic doors. For other hoteliers, this would be unacceptable. For a Marriott property fewer than five years old, it is unthinkable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
958 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
Reviewed September 5, 2013

We've come to depend on Marriott properties as we travel, and we are rarely disappointed. The room we had here was large and comfortable. The only gripe I have with all of these hotels is that the windows only open a crack, and I would like to have more of the night air when I sleep. Breakfast here was the usual free breakfast and was ample. The workout room had free weights, which was welcome. This is a newish property practically in a shopping center.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 3, 2013

not sure what was going on but they had housekeeping working until after 8 pm on Fri- they were vacuuming the room next to ours. The walls are a bit thin- beds ok. I wish they had more than 1 bathroom in the 2 br suite. Breakfast was fair- waffles, cereal fruit yogurt and jimmy dean sandwiches- wish they had more selection- staff was friendly enough

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LI MASS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peapack-Gladstone, New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 25, 2013 via mobile

We stopped here on our way to NJ. We had our two dogs and the experience was great from the time we checked in! Such a courteous staff and the suites are clean, well equipped and so comfortable! This is a great value for sure. We will be back!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blueH20lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, West Virginia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 19, 2013

On arriving at this hotel, the grounds are well-kept, the lobby is clean & attractive. The front desk personnel is friendly & accommodating. That's where it stops. The hallway carpeting was stained & dirty. The guest rooms are in real need of updating. The kitchenette cabinets & floors were dirty (felt the need to wash any glass or plate used from the cabinets). Had the need to move both the occasional chair & sofa bed in the living area & found trash left from the previous guests. Carpeting was stained in the living are & bedroom. This hotel is a pet friendly on all floors, although we have pets of our own, we do not appreciate this hotels standard of each floor being pet friendly & NOT changing top bedding between guests. (Woke up to previous guests pet hair in our mouths, a pretty nasty situation.) Our room remained this way during our entire stay, even after requesting housekeeping clean the room more thoroughly & to change the top bedding. Outdoor pool seemed appealing until we saw that the pool liner seemed filthy. Had reserved for four nights but left after the third night. We have future reservations at a Townplace Suites in NC but have decided to cancel those reservations & stay at another hotel. (Spoke with the general manager after our stay & she did award us 5,000 reward points for our displeasure. Although that did not change our opinion of this hotel.)

Room Tip: Request pet free room (or do not stay here).
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marty067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Towne Place Suites

Property: Towne Place Suites
Address: 170 Getty Ln, Winchester, VA 22603-4835
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 25 Hotels in Winchester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Towne Place Suites 2.5*
Number of rooms: 109
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Also Known As:
Towneplace Suites Winchester Hotel Winchester

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