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“Hilton Garden Inn Winchester VA” 4 of 5 stars
Review of Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
Ranked #4 of 25 Hotels in Winchester
Certificate of Excellence
Centreville, Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hilton Garden Inn Winchester VA”
4 of 5 stars Reviewed February 25, 2013

The hotel was clean and the staff was friendly and efficient. We did not use the restaurant or bar, but I think we would have enjoyed these if we had decided to do so.

We will stay there again if we travel to this area for an overnight stay.

Room Tip: Winchester town center is in remodel until May 1, 2013. Downtown is closed on Sundays.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jjandrositz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 28, 2013
Dear jjandrositz,

I'm so glad to hear you had a pleasant stay! Thank you for taking the time to share your stay and letting us know how we are doing. I'm glad to hear you enjoyed the room and hope you'll be able to take advantage of our bar and restaurant during any future stays

Thank you for your business and we hope to see you again soon!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

591 reviews from our community

Traveler rating
    341
    164
    41
    28
    17
See reviews for
194
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Keystone Heights, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 9, 2013

Very convenient location. Good manager's reception every Tuesday evening with food and free drinks. There is a Happy Hour every afternoon. Very friendly and helpful staff. Suites are very comfortable.

Room Tip: North side is quieter, south side does have more sun.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Clayton T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 11, 2013
Thank you for taking the time to share your experience! I'm so glad to hear you enjoyed your stay with us and that you took advantage of our Happy Hour at The Great American Grill. I will be sure to pass your kind words on to our team, we always love to hear feedback on how we are performing.

Thank you for choosing us while in Winchester and thank you again for your response. We look forward to welcoming you back next time you are in town!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
5 of 5 stars Reviewed February 7, 2013

We were in town for a quick overnight. We followed a friend's recommendation and are happy that we did. We experienced wonderful accommodations, interesting beds (air mattress sounds great but if it is your first time you don't know how firm is appropriate), great location, above average fitness center for a hotel (remember it is not an athletic club!). Quiet beyond quite! By far, the people were the best part. Can't wait to come back.

Room Tip: While the rooms are super quiet, the hotel guests leaving in the a.m. allow their doors to slam shut...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bob22032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 8, 2013
Thank you so much for your response! We love hearing feedback from our guests and are so glad to hear you enjoyed your stay. We're happy our rooms and amenities were enjoyable and hearing that our staff was the best part of your stay really makes our day!!

Again, Thank you for your stay and for your comments. We hope to see you back soon!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keystone Heights, Florida
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 28, 2013

This hotel is beautiful and the staff is wonderful, but the mattress needs to be replaced. No matter where we put the dials, the bed was still hard.

Also, the slamming doors nearby shook the room and woke us up in the evenings and early in the morning. Wonder why they can't put stoppers on the doors to have them close quietly like many hotels have?

The rooms and common areas are extremely clean.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank retiredworker60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 20, 2013

it was a little hard to find the first time in the middle of the night , but its now our spot to stop when we go south. Stayed 3 times so far and always never any problems...Im planning a trip next month and making sure this is my stop on the way back home..Great staff.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rj321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 18, 2013

My husband and I stayed here while both in Winchester for work. The staff was very friendly and everyone we meet had a plesant manner. We went to the pool one evening, water was a little too cold for me. The hot tub was nice, we had the whole tub to ourselves. We ate breakfast at the American Grill in the lobby, as well as dinner one evening. The food was delicious. The wait staff at both meals went beyond what we have seen at other places. We ran into an issue because the credit card machine was not working, they apologized but this didn't help us. We had to charge the meals to our room which was not how we wanted to handle the situation,but they (the staff) did not have any control over the machine.
We WILL return again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MRSHENN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

The front desk staff went out of their way to make our stay enjoyable! Complimentary breakfast and late night hot tub! what more can I say? Looks like I have to fill out the 200 character minimum...that's even more than Twitter!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 26, 2013
Dear jjandrositz,

I'm so glad to hear you had a pleasant stay! Thank you for taking the time to share your stay and letting us know how we are doing. I'm glad to hear you enjoyed the room and hope you'll be able to take advantage of our bar and restaurant during any future stays

Thank you for your business and we hope to see you again soon!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Winchester

Property: Hilton Garden Inn Winchester
Address: 120 Wingate Dr, Winchester, VA 22601-4457
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester

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