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“Great stay”

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Hilton Garden Inn Winchester
Ranked #6 of 25 Hotels in Winchester
Certificate of Excellence
NJ
Level 5 Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great stay”
Reviewed January 20, 2013

it was a little hard to find the first time in the middle of the night , but its now our spot to stop when we go south. Stayed 3 times so far and always never any problems...Im planning a trip next month and making sure this is my stop on the way back home..Great staff.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rj321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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688 reviews from our community

Traveler rating
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See reviews for
226
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • French first
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English first
West Virginia
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 18, 2013

My husband and I stayed here while both in Winchester for work. The staff was very friendly and everyone we meet had a plesant manner. We went to the pool one evening, water was a little too cold for me. The hot tub was nice, we had the whole tub to ourselves. We ate breakfast at the American Grill in the lobby, as well as dinner one evening. The food was delicious. The wait staff at both meals went beyond what we have seen at other places. We ran into an issue because the credit card machine was not working, they apologized but this didn't help us. We had to charge the meals to our room which was not how we wanted to handle the situation,but they (the staff) did not have any control over the machine.
We WILL return again.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank MRSHENN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2013

The front desk staff went out of their way to make our stay enjoyable! Complimentary breakfast and late night hot tub! what more can I say? Looks like I have to fill out the 200 character minimum...that's even more than Twitter!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review, February 26, 2013
Dear jjandrositz,

I'm so glad to hear you had a pleasant stay! Thank you for taking the time to share your stay and letting us know how we are doing. I'm glad to hear you enjoyed the room and hope you'll be able to take advantage of our bar and restaurant during any future stays

Thank you for your business and we hope to see you again soon!

Rick Ferree
General Manager
Hilton Garden Inn Winchester, VA
540-722-8881
Rick.Ferree@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ridge, New York
2 reviews
Reviewed January 15, 2013

This hotel was very lovely and clean. The pool and hot tub were wonderful. We had the full breakfast which was very good. The hotel staff were very nice and helpful. In addition to the hotel restaurant, there were several restaurants adjacent to the hotel so there were plenty of eating options. I would definitely stay here again with my family.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staunton, Virginia, United States
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 6, 2013

From the moment we walked in, Bill, the front desk clerk, made us feel welcome with sincerity. The staff at this hotel is excellent, overall, but Bill stands out for personable demeanor. As for the hotel itself, it was an indulgence like a piece of dark chocolate with wine. Plush furniture adorned our junior suite, and a king bed with adjustable firmness control made us feel like we were coming home. Toiletries were top notch: Neutrogena and Bath and Body. I enjoyed a soaking bath in a spotless tub. What a treat!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meghan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 2, 2013

To start don't ever stay at the Hampton inn in berryville they should just bulldoze that place down. See that review for a fun read. But thankfully Bill at the front desk of the garden inn saved our night and did everything and more for us. Best hotel in Winchester, breakfast is great, staff is great, rooms are great everything is excellent!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AFWXTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
1 review
Reviewed January 2, 2013

My wife and I and our 2 infant children stopped here as it was a good halfway point between NC and NY. We will definitely be coming back. The staff made sure a crib was ready in the room and that our every need was met. I would like to see an expanded breakfast offering for the price.

Stayed December 2012, traveled with family
Helpful?
Thank critelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Winchester

Property: Hilton Garden Inn Winchester
Address: 120 Wingate Dr, Winchester, VA 22601-4457
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester

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