When we checked in, I was happy the room wasn't worse.
(Dog hair here and there, corners not vacuumed,
filthy mirrors, stains in the tub...ok...tried not to be too fussy for the price.)
When we tried the bed--it was hard, horrid, and felt like lying
on box springs. What the ?
IMMEDIATELY went to check out & was told NO REFUND,
even for the 2nd nite we had reserved.
Later via e-mail attempting to get a refund was told we
stayed the entire night so tough--still: NO REFUND.
So they not only have a lousy place, the desk clerk messes
up the records and says I stayed one night when I didn't?
What? The toilet was broken also and continued to run--
bad to worse experience. Best Western is about the same
cost (down the street) and 100% better!
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