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“Served its purpose. Due for a makeover” 4 of 5 stars
Review of Hampton Inn Winchester-University/Mall Area

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Hampton Inn Winchester-University/Mall Area
Ranked #3 of 25 Hotels in Winchester
Certificate of Excellence
USA
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Served its purpose. Due for a makeover”
4 of 5 stars Reviewed January 30, 2013

I stayed here for one night while driving from Jersey to North Carolina. I usually to the drive in one shift, but I got caught in an ice storm. The front desk was great and very accomodating. The breakfast in the morning served its purpose, although I wouldnt consider it anything to brag about. The room was fine, no complaints. Soft bed, great shower, normal tv channels. What I like about this place is that they know it is due for an update, and are working on it. They were re doing the fitness room and painting a downstairs hallway, so one can hope that the rooms will be remodeled soon. Overall, I would stay there again.

Room Tip: the smoking room is on the top floor. If you are a non smoker, ask for a lower floor than the top
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jay1974usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBuckeyeFan, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review, March 18, 2013
Thank you for taking the time to share your experience! We recently completed the remodel of our lobby and fitness center! We hope to see you in the future and share our new accommodations with you.

Thank you for choosing us while in Winchester and thank you again for your business. We look forward to welcoming you back next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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439 reviews from our community

Traveler rating
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    134
    44
    22
    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Bradenton,FL
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 24, 2013

Conveniently located off I-81. I stop here frequently while traveling to or from my daughter's house. The front desk staff is very friendly and the hotel very clean. Great value. Doesn't deserve a verbose review- a succinct one will do!

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MaaikeBradenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBuckeyeFan, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review, March 18, 2013
Thank you for taking the time to share your experience! I'm so glad to hear you enjoyed your stay with us. I will be sure to pass your kind words on to our team, we always love to hear feedback on how we are performing.

Thank you for choosing us while in Winchester and thank you again for your response. We look forward to welcoming you back next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg, Virginia
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 13, 2013

Hard mattresses makes your back hurt. Beds not recommended for handicapped not only are they hard but they are too low to the floor and hard to get out of. If you are used to a hospital bed this is not the bed for you a roll away is more convenient than this bed. I tossed and turned all night because the bed was so uncomfortable.

Room Tip: Rooms on back side by facing KFC are quiet on upper levels.
See more room tips
  • Stayed January 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBuckeyeFan, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review, March 18, 2013
Thank you for posting a review of our property. It is my regret that our mattress did not live up to your expectations. Your review will be used to consider needed improvements and I hope to get a chance of hosting you again and show you how great our hotel is.

Your business is valued and we hope your future travel plans will continue to include Hampton properties.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Level Contributor
203 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 4, 2012

This Hampton Inn hasn't been updated in a while and you can tell. The trade off is that it was priced quite affordably. The room was clean but the toilet and sink were very low. The room had an unusual smell that kept filling the air of the room - at least it wasn't an unpleasant smell! When we asked the front desk they didn't know where it was coming from. Down side was that the room next door was extremely loud. The folks covering the front desk were helpful and friendly. The only other thing from our particular stay is that I noticed a few different food options that most of the other Hampton Inns. They have these egg, cheese, and bacon bagels. Quite good! Overall a good stay!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennebunkport, Maine
Level Contributor
302 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 31, 2012

On a recent trip from Maine to Texas my husband and I stayed at the Hampton Inn with our small dog, Max. We did not have a reservation, but they were able to give us the only room available which was a smoking room. We are non-smokers. The beds were comfortable with crispy clean linens. The room had been a bit abused by smokers... burns in the carpet, etc. The room did smell quite strong of cigarettes. My husband went to the local Walgreens and bought some Febreeze. After spraying the room it was a little better. I am sure that the non-smoking rooms are very nice. The hotel is very quiet and the breakfast is pretty good. The rate for the room was unbeatable, $79 per night!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paw Paw, West Virginia
Level Contributor
125 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed October 11, 2012

I've come to expect cleanliness in Hampton Inns, but this Inn struck me as especially clean. Even the carpets in the halls seemed newly laid. The front desk was helpful and friendly. Our breakfast in the morning was sufficient, and tasty. It was a one night stay, but enjoyable nonetheless.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RobRoy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 26, 2012 via mobile

This is a Hampton Inn that is still yet to be refurbished so don't expect a typical Hampton room. It was still ok; clean and reasonably comfortable, but not what I look for from this chain. Even the AC units are old school dial controls.

  • Stayed September 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank VT4Me2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBuckeyeFan, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this review, September 29, 2012
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of our property. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Winchester-University/Mall Area

Property: Hampton Inn Winchester-University/Mall Area
Address: 640 E Jubal Early Dr, Winchester, VA 22601-5177
Phone Number:
Location: United States > Virginia > Winchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Winchester
#5 Family Hotel in Winchester
#6 Business Hotel in Winchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Winchester-University/Mall Area 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Winchester-University/Mall Hotel Winchester
Winchester Hampton Inn

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