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Hampton Inn Winchester-University/Mall Area
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Reviews (655)
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All reviewsbarn doorcookiesbottled waterroom was cleanbusy areavisit familycomplimentary breakfasteasy accessthe breakfast areaoatmealexcellent staystaff was friendlygreat place to stayfront desk staffwould definitely stay here againconvenient locationone night stay
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Reviewed January 13, 2013

Hard mattresses makes your back hurt. Beds not recommended for handicapped not only are they hard but they are too low to the floor and hard to get out of. If you are used to a hospital bed this is not the bed for you a roll away is more convenient than this bed. I tossed and turned all night because the bed was so uncomfortable.

Room Tip: Rooms on back side by facing KFC are quiet on upper levels.
  • Stayed: January 2013, traveled solo
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Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBuckeyeFan, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this reviewResponded March 18, 2013

Thank you for posting a review of our property. It is my regret that our mattress did not live up to your expectations. Your review will be used to consider needed improvements and I hope to get a chance of hosting you again and show you how great our hotel is.

Your business is valued and we hope your future travel plans will continue to include Hampton properties.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

This Hampton Inn hasn't been updated in a while and you can tell. The trade off is that it was priced quite affordably. The room was clean but the toilet and sink were very low. The room had an unusual smell that kept filling the air of the room - at least it wasn't an unpleasant smell! When we asked the front desk they didn't know where it was coming from. Down side was that the room next door was extremely loud. The folks covering the front desk were helpful and friendly. The only other thing from our particular stay is that I noticed a few different food options that most of the other Hampton Inns. They have these egg, cheese, and bacon bagels. Quite good! Overall a good stay!

  • Stayed: October 2012, traveled as a couple
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Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

On a recent trip from Maine to Texas my husband and I stayed at the Hampton Inn with our small dog, Max. We did not have a reservation, but they were able to give us the only room available which was a smoking room. We are non-smokers. The beds were comfortable with crispy clean linens. The room had been a bit abused by smokers... burns in the carpet, etc. The room did smell quite strong of cigarettes. My husband went to the local Walgreens and bought some Febreeze. After spraying the room it was a little better. I am sure that the non-smoking rooms are very nice. The hotel is very quiet and the breakfast is pretty good. The rate for the room was unbeatable, $79 per night!!!

  • Stayed: October 2012, traveled as a couple
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Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

I've come to expect cleanliness in Hampton Inns, but this Inn struck me as especially clean. Even the carpets in the halls seemed newly laid. The front desk was helpful and friendly. Our breakfast in the morning was sufficient, and tasty. It was a one night stay, but enjoyable nonetheless.

  • Stayed: October 2012, traveled as a couple
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Thank RobRoy47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012 via mobile

This is a Hampton Inn that is still yet to be refurbished so don't expect a typical Hampton room. It was still ok; clean and reasonably comfortable, but not what I look for from this chain. Even the AC units are old school dial controls.

  • Stayed: September 2012
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Thank VT4Me2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEBuckeyeFan, General Manager at Hampton Inn Winchester-University/Mall Area, responded to this reviewResponded September 29, 2012

Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of our property. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future.

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