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Holiday Inn Winchester Southeast-Historic Gateway
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Reviews (420)
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All reviewson site restaurantindoor poolvery nice hotelcommon areasspent one nightrooms are spaciouswould stay againfront desk stafflong drivecomplimentary breakfastup to datestaff was friendlylobbykyleelevatorpillowschannels
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Reviewed July 29, 2014

This hotel appeared to be brand new. It was immaculate and had a huge bathroom! The staff was extremely friendly. The breakfast service could use some tweaking but the food was good. Both days they were out of silverware! We had to clean our own tables off even though the restaurant was nearly empty. The waitresses we friendly they just seemed overwhelmed. I'd recommend having at least 3 on the weekend and maybe double the silverware for your restaurants capacity. Overall, that was a small blip on an otherwise beautiful hotel. I would definitely stay again!

Stayed: July 2014, traveled with family
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartlettJ64, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this reviewResponded August 15, 2014

Thank you so much for such a glowing review! We are so glad that you enjoyed everything and appreciate the feedback regarding breakfast. We appreciate your feedback and will use it to better serve our guests in the future. Thank you again and we hope to see you soon!

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Reviewed July 25, 2014

A very nice hotel in a surprisingly charming city. The hotel staff are great...always cheerful and always willing to help you. If your stopping in Winchester, you can't go wrong with the Holiday Inn. Clean rooms, good breakfast and lots of parking.

Stayed: July 2014, traveled on business
1  Thank MattSimiskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartlettJ64, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this reviewResponded July 27, 2014

Hello MattSimiskey,

Thank you very much for your generous review. We are truly grateful to know that our efforts to make our guest’s experience at Holiday Inn a delightful one. I really hope we could have another chance to serve you the next time you visit Winchester.

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Reviewed July 20, 2014

We always stop at this hotel when travelling to/from New York State. On a recent stopover, the hotel was booked but luck was with us as a guest was checking out. AJ was able to get the room cleaned while we ate in the restaurant and that's great service. Thanks again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Mrcorvette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartlettJ64, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this reviewResponded July 27, 2014

Hello Mrcorvette,

We are pleased that enjoyed your time at our hotel during your stop over. It is always a pleasure to us knowing that we have provided our guests comfortable stay and a good night’s rest after a long day of travel. Thank you for sharing your experience during your stay, please know that we will always do our best to provide you the quality of services you most deserve for giving us your business.

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Reviewed July 12, 2014

After getting a strange entrance courtesy of my GPS, we were grateful to once again pull into the Holiday Inn SE. After a long day of driving, the welcome at the front desk, and the spotless room made it all worthwhile. Tempurpedic type mattresses were amazingly comfortable on your back, but a bit stiff on one's side. Still a pleasant sleep. Terrific DirecTV channel selection. Super thick, large bath towels. Great products- soap, shampoo, etc. Bathroom was spotless. We felt very welcomed, comfortable and safe here. I'd recommend it to anyone. Terrific value also- my $94 AAA rate dropped to $81 when I was reviewing my hotel choices and saw a lower price. I re-booked and saved $13. Even without a free continental breakfast, it was worth it. They offer a $9.99 breakfast buffet (at least on weekends), but that is a bit more than we wanted to add for 4-- with 3 light breakfast eaters.

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Luvamoose67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartlettJ64, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this reviewResponded July 15, 2014

Hello Luvamoose67,

Thank you for sharing your recent experience during your stay with us. I am very glad that we have successfully provided you accommodation and you had a comfortable rest after a long drive. We are pleased of your appreciation of our effort to make our guests stay convenient and affordable. Your satisfaction brings us fulfillment and will always be on top of our priority. We hope to have you again soon.

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Reviewed July 10, 2014 via mobile

My husband stayed here for 2 nights while moving my sister-in-law down to Winchester.

This hotel is awesome! You can tell it's new! It's bright, welcoming, a bit modern and CLEAN!

The location is good, close to restaurants and the mall.

Also, it's only a 40 minute drive to Shenandoah national park, which was stunning!

The bar in the hotel was great after a long day of moving. The bartender was great and it was a cozy atmosphere.

The only bummer is that breakfast is not included in the room. (You have to pay extra when you book the room).

I didn't eat at the restaurant on site, so I can't comment on that.

Overall, a great stay! If you're in Winchester, this is where to stay!

Stayed: July 2014
Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartlettJ64, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic Gateway, responded to this reviewResponded July 12, 2014

Hello Miss Erin H,

Thank you for choosing to stay with us on your visit to Winchester. We appreciate sincerely your time in sharing your experience and for taking note of the quality accommodation we have worked very hard to please our guests. Your satisfaction brings fulfillment to our team and motivates us to continuously do our best to offer our guests quality accommodation at all times. Thank you for your business.

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