My boyfriend and I went on Valentine's day. I've been to many dinner theaters so I figured this would be fun. No way was I wrong! First they told us the doors open at 6pm. We got to the place about 6:10 and there was a sign taped to the door saying doors open at 7! Good thing we looked anyway, half the room was sat. We paid as soon as we walked in and were instructed to grab a salad packet (choice of 2) and take it to our seats. The drinks were way over priced especially for the venue. We weren't in a 4 star hotel to say the least. Our soup was served cold, then the salad was a bit brown. Thankfully the people at our table were really nice and made great conversation. When dinner arrived, every steak at our table was not cooked as ordered. I had the lasagna which was just awful :( The steaks were sent back and when they returned the server had no idea who's was who's and the pieces that had been cut into didn't match the cut pieces on the plate! Still not cooked right! We requested fresh steak and when these returned they were merely the old steaks with the edges cut off. This was just awful. In addition, the bathrooms didn't work and we had to walk outside to empty hotel rooms in the back. Not a way to spend a romantic evening. Half of our table walked out in disgust. I emailed this company and they made no contact back to try and resolve this. Not worth the time or the money.